Central Dispatch Manager

White Cap; Mount Juliet (TN); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

White Cap is seeking a results-driven Logistics professional responsible for establishing and maintaining performance metrics and cost management for delivery services and fleet management. You will ensure milestones align with business satisfaction and service level agreements.

The role focuses on reducing freight costs, optimizing routing, and coordinating with branches on maintenance and credentials while leveraging Descartes and Geotab platforms to enable efficient, on-time deliveries.

Qualifications

• Typically requires BS/BA in a related discipline and 7+ years of experience.
• Certification may be required; advanced degree may offset less experience.

Responsibilities

• Eliminate inter-branch freight expenses and drive down costs while improving lead times.
• Improve delivery services by reducing fleet expenses and labor, fuel, and toll costs.
• Manage routing and review DOT weight and Hazmat requirements for each vehicle.
• Use Descartes and Geotab to optimize route planning, dispatch, and GPS tracking.
• Plan deliveries to meet service level agreements and assign tickets to branches.
• Capture and analyze inventory to determine distribution location.
• Coordinate vehicle maintenance and lease agreements with branches.
• Communicate with supervisors on driver/vehicle credentials to schedule deliveries.

Skills

Performance metrics

Cost management

Data analysis

Fleet management

Route planning

Vendor coordination

Education

BS/BA in related discipline

Tools

Descartes

Geotab

GPS tracking

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for establishing and maintaining performance and productivity metrics and cost management processes for delivery services to customers and fleet management. Ensure the team achieves milestones that meet business satisfaction objectives as well as internal and external service level agreements.

Major Tasks, Responsibilities, And Key Accountabilities

• Eliminates inter-branch freight expenses by utilizing truck space in tandem with loop trucks to drive down less-than-truckload (LTL) and small package freight costs while improving lead times. Manages inbound freight expenses from manufacturers by back-hauling vendor purchase orders.


• Improves delivery services to customers by minimizing fleet expenses, increasing revenue per vehicle, reducing the distance traveled per vehicle, and lowering the amount of labor, fuel and toll expenses incurred by the business.


• Manages order queue for routing based off customer orders. Reviews Department of Transportation (DOT) weight and Hazmat requirements for each vehicle during the routing process.


• Utilizes Descartes and Geotab platforms to support delivery of a true command vehicle operation by uniting optimized route planning, dispatching, GPS tracking, mobile applications, and fleet/drivers.


• Creates plans to ensure all deliveries are made timely and according to service level agreements. Analyzes truck delivery tickets by considering delivery address, inventory, time sensitivity, and offload requests to assign the tickets to the appropriate branches.


• Captures and analyzes inventory in each branch to determine appropriate location of product for proper distribution channels.


• Coordinates with branches on vehicle maintenance and current lease agreements.


• Communicates with supervisors on driver/vehicle credentials to schedule delivery appointments with union and non-union job sites.

Nature and Scope

• Solutions require analysis and investigation.


• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.


• Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

• Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.


• Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.


• Typically requires overnight travel more than 50% of the time.

Education And Experience

Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Preferred Qualifications

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

Functional Area

Logistics

Work Type

On-Site

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.