Dispatcher

White Cap; Carrollton (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

White Cap is seeking a Dispatcher to coordinate delivery schedules and optimize routes across our North American distribution network. You will work closely with drivers, warehouse teams, and customers to resolve delivery issues and ensure accurate invoicing and loads before departure.

The role supports a fast-paced environment where you’ll track vehicle status, maintenance records, and on-time performance, leveraging dispatch software to maximize efficiency.

Qualifications

• Experience in dispatching, transportation, logistics, fleet coordination, or a related operations role.
• Knowledge of the local geographic area and ability to optimize delivery routes and schedules effectively.
• Experience using transportation management, routing, or dispatch software.

Responsibilities

• Plans delivery schedules and optimizes delivery vehicle routes.
• Addresses delivery issues with customers and provides resolution.
• Ensures that the invoice and load are correct prior to departure.
• Records all in and out times of vehicles.
• Maintains vehicle maintenance and repair records.
• Records availability status of vehicles.
• Performs other duties as assigned.
• Generally has 2-5 years of experience in area of responsibility.

Skills

Delivery scheduling

Customer service

Problem solving

Communication skills

Tools

Descartes

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Dispatcher

Do you want to help build America’s skyline and your own future? White Cap is North America’s leading distributor for professional contractors. We supply everything contractors need to build our nation’s remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more.

Why a career with White Cap?

• Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
• Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
• Stability: Since 2020, White Cap has doubled in size and continues to grow.
• Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
• Love where you work: White Cap has been certified as a Great Place to Work.
• Inclusive culture: Work in a place that values and celebrates who you are.

Dispatcher Responsibilities

• Plans delivery schedules and optimizes delivery vehicle routes.
• Addresses delivery issues with customers and provides resolution.
• Ensures that the invoice and load are correct prior to departure.
• Records all in and out times of vehicles.
• Maintains vehicle maintenance and repair records.
• Records availability status of vehicles.
• Performs other duties as assigned.
• Generally has 2-5 years of experience in area of responsibility.

Preferred Qualifications

• Experience in dispatching, transportation, logistics, fleet coordination, or a related operations role.
• Knowledge of the local geographic area and ability to optimize delivery routes and schedules effectively.
• Experience using transportation management, routing, or dispatch software (e.g., Descartes or similar systems).
• Strong problem-solving skills with the ability to address delivery issues, coordinate changes, and provide timely resolutions.
• Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.
• Strong communication and customer service skills, with the ability to effectively coordinate with drivers, warehouse teams, and customers.
• Familiarity with vehicle maintenance tracking, delivery documentation, and transportation compliance practices.
• Bilingual (Spanish/English) proficiency is a plus.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and affirmative action employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.