Central Dispatch Manager

White Cap Supply Holdings, LLC.; Nashville, Northern (TN, KY); Hybrid; USD 65,000 - 120,000; Full time

Job summary

White Cap Supply Holdings, LLC. is seeking a Logistics Delivery Manager to establish performance metrics, manage cost controls, and ensure service level objectives across the delivery network in Nashville, TN.

The role emphasizes optimizing freight costs, route efficiency, and fleet utilization while coordinating across branches and drivers. The ideal candidate will bring extensive experience in logistics, fleet management, and performance tracking to meet customer expectations and internal

Qualifications

• Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field.
• May require certification. Advanced degree may offset less experience in some disciplines.

Responsibilities

• Eliminates inter-branch freight expenses by optimizing truck space and back-hauling vendor purchase orders to reduce LTL and small package costs.
• Improves delivery services by reducing fleet expenses, increasing revenue per vehicle, lowering travel distance, and cutting labor, fuel and toll costs.
• Manages routing queue by customer orders; reviews DOT weight and Hazmat requirements for each vehicle during routing.
• Uses Descartes and Geotab platforms to enable optimized route planning, dispatching, GPS tracking, mobile apps, and fleet/driver management.
• Creates plans to ensure timely deliveries and SLA adherence by analyzing tickets, inventory, and offload requests to assign to branches.
• Captures and analyzes inventory at each branch to determine proper product location for distribution channels.
• Coordinates with branches on vehicle maintenance and current lease agreements.
• Communicates with supervisors on driver/vehicle credentials to schedule deliveries at union and non-union sites.

Education

BS/BA in related discipline

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for establishing and maintaining performance and productivity metrics and cost management processes for delivery services to customers and fleet management. Ensure the team achieves milestones that meet business satisfaction objectives as well as internal and external service level agreements.

Major Tasks, Responsibilities, and Key Accountabilities

• Eliminates inter-branch freight expenses by utilizing truck space in tandem with loop trucks to drive down less-than-truckload (LTL) and small package freight costs while improving lead times. Manages inbound freight expenses from manufacturers by back-hauling vendor purchase orders.

• Improves delivery services to customers by minimizing fleet expenses, increasing revenue per vehicle, reducing the distance traveled per vehicle, and lowering the amount of labor, fuel and toll expenses incurred by the business.

• Manages order queue for routing based off customer orders. Reviews Department of Transportation (DOT) weight and Hazmat requirements for each vehicle during the routing process.

• Utilizes Descartes and Geotab platforms to support delivery of a true command vehicle operation by uniting optimized route planning, dispatching, GPS tracking, mobile applications, and fleet/drivers.

• Creates plans to ensure all deliveries are made timely and according to service level agreements. Analyzes truck delivery tickets by considering delivery address, inventory, time sensitivity, and offload requests to assign the tickets to the appropriate branches.

• Captures and analyzes inventory in each branch to determine appropriate location of product for proper distribution channels.

• Coordinates with branches on vehicle maintenance and current lease agreements.

• Communicates with supervisors on driver/vehicle credentials to schedule delivery appointments with union and non-union job sites.

Nature and Scope

• Solutions require analysis and investigation.

• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.

• Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

• Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.

• Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.

• Typically requires overnight travel more than 50% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Preferred Qualifications

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

Functional Area Logistics

Work Type On-Site

Recruiter Evans, Tyler

Req ID WCJR-035376

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Aff…? White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.