Central Dispatch Leader: Customer Success & Logistics

Smyrna Ready Mix, LLC; Amarillo (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Low-cost medical, dental, and vision insurance

401k with weekly match

Paid holidays and PTO

Job summary

Smyrna Ready Mix, LLC is seeking a dynamic leader to join their Central Dispatch team in Amarillo, Texas. In this role, you will drive exceptional customer service by coordinating deliveries and managing team communications effectively.

The ideal candidate will have strong multitasking abilities, a passion for customer satisfaction, and leadership experience. With competitive compensation and benefits, this is an excellent opportunity to advance your career in a supportive team culture at SRM Concrete.

Qualifications

• Ability to manage multiple priorities effectively.
• Proven track record in customer service roles.
• Leadership experience within a team environment.

Responsibilities

• Answer incoming calls and communications promptly.
• Coordinate orders, schedules, and deliveries with stakeholders.
• Monitor performance metrics to ensure service excellence.

Skills

Multitasking

Customer service

Communication skills

Leadership

Analytical thinking

Tools

Microsoft Office

Dispatch/logistics software

Job description

Smyrna Ready Mix, LLC is seeking a dynamic leader to join their Central Dispatch team in Amarillo, Texas. In this role, you will drive exceptional customer service by coordinating deliveries and managing team communications effectively.

The ideal candidate will have strong multitasking abilities, a passion for customer satisfaction, and leadership experience. With competitive compensation and benefits, this is an excellent opportunity to advance your career in a supportive team culture at SRM Concrete.