Central Area Manager - Residential Services Quality

Inspire Greatness Within Inc; Sherman (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Inspire Greatness Within Inc. is seeking an experienced Program Oversight & Quality Assurance professional to supervise residential services, review implementation plans, and coordinate care across multiple homes in Illinois. The role emphasizes safety, resident well-being, and ongoing program improvements.

The position requires leadership, strong organizational skills, and knowledge of Medicaid Waiver requirements to ensure compliance and high-quality services for individuals served.

Qualifications

• Bachelor’s degree preferred but not required.
• Experience supervising residential or community-based programs for individuals with developmental disabilities strongly preferred.
• Strong knowledge of Medicaid Waiver requirements and Rules.
• Excellent organizational, documentation, and multi-site time management skills.
• Strong communication and interpersonal abilities to work with residents, families, and staff.

Responsibilities

• Oversee residential services across assigned homes to ensure safe, person-centered, and effective support.
• Review, implement, and monitor individual implementation plans to promote resident progress and quality of life.
• Plan for and participate in support team meetings to coordinate care and address resident needs or concerns.
• Visit each assigned home at least weekly to evaluate service quality, staff performance, resident well-being, and environmental safety.
• Conduct quarterly audits to ensure appointments and follow-ups are completed on schedule.
• Complete semi-annual audits across the agency to review service practices and implement improvements.

Skills

Organizational skills

Communication skills

Time management

Leadership

Education

Bachelor’s degree in related field

Experience supervising programs

Tools

Microsoft Word

Excel

PowerPoint

Documentation systems

Job description

Inspire Greatness Within Inc. is seeking an experienced Program Oversight & Quality Assurance professional to supervise residential services, review implementation plans, and coordinate care across multiple homes in Illinois. The role emphasizes safety, resident well-being, and ongoing program improvements.

The position requires leadership, strong organizational skills, and knowledge of Medicaid Waiver requirements to ensure compliance and high-quality services for individuals served.