Center Store Lead: Guest Experience Champion

Fresh Market Inc.; Virginia Beach (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Team member discount up to 40%

Early Earn Wage Access

401K with company match

Financial Wellness Program

PTO and extra time-off options

Medical/Dental/Vision/Life insurance

Disability insurance

Pet insurance discounts

Job summary

The Fresh Market is seeking a Center Store Department Lead to support the Center Store Department Manager in delivering an exceptional guest experience. You will coach a team, ensure welcoming service, and keep the department organized and visually appealing.

Responsibilities include labor planning, inventory oversight, and assisting in merchandising strategies to drive sales and profitability. Flexible schedule, weekends required.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, or related fields.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager's absence.
• Model and coach hospitality by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.

Skills

Leadership

Guest experience

Communication

Scheduling tools

POS systems

Flexibility

Team development

Education

Associates degree or equivalent experience

Tools

POS systems

Scheduling tools

Microsoft Office

Job description

The Fresh Market is seeking a Center Store Department Lead to support the Center Store Department Manager in delivering an exceptional guest experience. You will coach a team, ensure welcoming service, and keep the department organized and visually appealing.

Responsibilities include labor planning, inventory oversight, and assisting in merchandising strategies to drive sales and profitability. Flexible schedule, weekends required.