Center Store Lead: Guest Experience & Team Growth

Fresh Market Inc.; Chapel Hill (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Team member discount 40%

Early Earn Wage Access (up to 50% of +

401K with company match

Medical/Dental/Vision/Life Insurance

PTO & time-off plans

Job summary

The Fresh Market is seeking a Center Store Department Lead in Chapel Hill, NC, to support the Center Store Department Manager in delivering an exceptional guest experience. You’ll lead with care, coach your team, and help ensure the department looks its best while maintaining strong store performance.

You’ll monitor labor, inventories, and promotions, stepping in as acting manager when needed. This role emphasizes hospitality, teamwork, and operational excellence.

Qualifications

• 1+ years of progressive management in supermarkets, retail, restaurants, hotels, or related business.
• Strong leadership and team development abilities.
• Proven ability to deliver exceptional guest experiences while meeting performance goals.
• Excellent communication, problem-solving and conflict-resolution skills.
• Flexible schedule including evenings, weekends, and holidays.
• Basic proficiency with scheduling tools, POS systems, and MS Office.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels and support ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach hospitality by engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotions to maximize sales.
• Assist in analyzing department financial and performance metrics.
• Collaborate with other department leaders to drive store success.
• Leverage available technology to perform these tasks.

Skills

Management

Leadership

Guest Experience

Communication

Flex Schedule

POS Systems

Scheduling Tools

MS Office

21+

Education

Associate’s degree in business/retail management

Tools

POS Systems

Scheduling Tools

Microsoft Office

Job description

The Fresh Market is seeking a Center Store Department Lead in Chapel Hill, NC, to support the Center Store Department Manager in delivering an exceptional guest experience. You’ll lead with care, coach your team, and help ensure the department looks its best while maintaining strong store performance.

You’ll monitor labor, inventories, and promotions, stepping in as acting manager when needed. This role emphasizes hospitality, teamwork, and operational excellence.