Center Store Lead: Grocery Ops & Customer Service

Food Lion; Lynchburg (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a Center Store (Grocery) Assistant to support the Center Store Manager and ensure fast, friendly, and accurate customer service. You will help maintain standards and maximize sales through excellent service.

You will train and schedule stock crew, maintain neat shelves, and ensure products are displayed properly while following safety guidelines and company policies. This role supports a busy store environment and offers opportunities within Food Lion.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Ensure the Center Store (Grocery) Associates maintain a clean, neat appearance.
• Assist the Center Store (Grocery) Manager as necessary to train, schedule, and maintain a qualified stock crew.
• Ensure achievement of productivity goals of the stock crew.
• Stock product in accordance with policies and guidelines.
• Place only saleable merchandise on the shelves.
• Maintain shelf allocations as indicated by the item tags.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.

Skills

Customer service

Communication

Organization

Problem solving

Learning agility

Education

High school diploma

Tools

ACIS

CAO

Job description

Food Lion is seeking a Center Store (Grocery) Assistant to support the Center Store Manager and ensure fast, friendly, and accurate customer service. You will help maintain standards and maximize sales through excellent service.

You will train and schedule stock crew, maintain neat shelves, and ensure products are displayed properly while following safety guidelines and company policies. This role supports a busy store environment and offers opportunities within Food Lion.