Center Store Lead, Grocery Ops & Customer Experience

Food Lion; Fort Mill (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Food Lion is seeking a dedicated team member to assist the Center Store Manager in grocery operations and to deliver quality customer service. You will help train and schedule staff, maintain stock and displays, and ensure safety and cleanliness standards across the Center Store.

The role emphasizes teamwork, adherence to policy, and efficient product replenishment while providing a positive shopping experience for customers in a fast-paced environment.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability to learn multiple tasks and meet technical requirements of the job.
• Ability to use information to solve problems and follow safety guidelines.

Responsibilities

• Assist Center Store Manager to train, schedule and maintain stock crew.
• Maintain an atmosphere of enthusiastic customer awareness with fast, friendly service.
• Ensure Center Store associates maintain a clean, neat appearance and comply with safety guidelines.
• Stock merchandise and ensure correct shelf allocations and pricing.
• Follow company procedures for ordering, receiving and displaying merchandise.
• Adhere to Food Lion policies and dress code; complete CBT and training modules.

Skills

Customer service

Interpersonal skills

Organizational skills

Communication

Problem solving

Multi-tasking

Age requirements

Education

High school diploma or equivalent

Job description

Food Lion is seeking a dedicated team member to assist the Center Store Manager in grocery operations and to deliver quality customer service. You will help train and schedule staff, maintain stock and displays, and ensure safety and cleanliness standards across the Center Store.

The role emphasizes teamwork, adherence to policy, and efficient product replenishment while providing a positive shopping experience for customers in a fast-paced environment.