Center RN: Collaborative Care & Patient Impact

CVS Health Corporation; Cincinnati (OH); On-site; USD 61,000 - 130,000; Full time

Job summary

Oak Street Health is seeking a Center Registered Nurse to coordinate care for patients and build strong relationships with patients and their support teams. You will provide seamless nursing care, using an integrated approach to achieve desired outcomes and ensure timely, competent care in a welcoming clinic environment.

As part of a multidisciplinary team, you will educate patients, support care plans, and collaborate with the care team to deliver high-quality outcomes.

Qualifications

• Active RN licensure in good standing.
• BLS certification.
• Electronic Medical Record (EMR) experience.
• US work authorization.
• Ability to assess patients without face-to-face interaction; strong communication and assessment skills.

Responsibilities

• Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner.
• Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectations.
• Provide clinically competent triage and symptom management to patients who may or may not be physically present.
• Utilize standardized protocols for medication management, prescription refills and prior authorizations.
• Conduct thorough and accurate reviews of patient medications and update as needed.
• Provide comprehensive education and direct patient care, particularly around chronic conditions; may occur in person, over the phone or in group settings.
• Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels.
• Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate.
• Create a welcoming and engaging environment to meet the needs of our patients, communities, families and teams where they are.
• Delegation of activities to other clinical care team members to support the needs of our patients.
• Participate in care team meetings to discuss patient care and clinic operations.
• Deliver an exceptional patient experience through service, responsiveness and respectful care.
• Perform point of care testing, procedures and specimen collection (including phlebotomy) as needed.
• Performs other related duties as assigned

Skills

RN licensure

BLS certification

EMR experience

Confidentiality

US work authorization

Non-face-to-face assessment

Communication skills

Team collaboration

Tools

EMR systems

Job description

Oak Street Health is seeking a Center Registered Nurse to coordinate care for patients and build strong relationships with patients and their support teams. You will provide seamless nursing care, using an integrated approach to achieve desired outcomes and ensure timely, competent care in a welcoming clinic environment.

As part of a multidisciplinary team, you will educate patients, support care plans, and collaborate with the care team to deliver high-quality outcomes.