Center Operations & Patient Services Specialist

Select Medical; Saint Charles (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Mentorship programs

Generous PTO

Medical/RX, vision, dental

401(k) retirement plans

Life and disability protection

Job summary

Select Medical is seeking a Center Support Specialist to coordinate patient services and administrative duties across centers, under the guidance of the Director of Administrative Services and Regional Director. The role emphasizes accurate billing, high-quality customer service, and staff training to maintain efficient center operations.

Responsibilities include supervising front desk staff, ensuring proper scheduling, managing patient records, and communicating with payors.

Qualifications

• Two to four years of medical/administrative and billing experience.
• High School Diploma or equivalent required.
• One to Three years managing a small business office and supervising others preferred.

Responsibilities

• Coordinate patient services and front desk duties across centers.
• Oversee billing practices and ensure timely, accurate documentation.
• Provide training and support to front desk staff and new hires.
• Communicate with payors and Central Billing Office to improve reimbursement.
• Travel to centers as needed and cover staff as required.

Skills

Medical/administrative experience

Billing experience

Customer service

Education

High School Diploma or equivalent

Tools

Scheduling systems

Billing software

Job description

Select Medical is seeking a Center Support Specialist to coordinate patient services and administrative duties across centers, under the guidance of the Director of Administrative Services and Regional Director. The role emphasizes accurate billing, high-quality customer service, and staff training to maintain efficient center operations.

Responsibilities include supervising front desk staff, ensuring proper scheduling, managing patient records, and communicating with payors.