Center Operations & Patient Experience Lead

National-Spine-and-Pain-Center; Lansdowne (VA); On-site; USD 85,000 - 110,000; Full time

Job summary

National-Spine-and-Pain-Center in Lansdowne, VA seeks a Center Manager to oversee daily operations, staff supervision, and the efficient delivery of patient care. You will manage administrative and clinical workflows, ensure accurate records, and support providers with scheduling, billing and compliance.

The role requires strong leadership, organizational skills, and a patient-focused approach. The position emphasizes collaboration with physicians, adherence to NSPC policies, and proactive

Qualifications

• Three years of private medical office management and supervision experience.
• Experience with EMR/Electronic Practice Management systems is preferred.
• Strong organizational and multi-tasking skills with attention to detail.

Responsibilities

• Oversee daily operations of the office and supervise administrative and clinical staff.
• Ensure accurate patient records, scheduling and insurance verification.
• Coordinate billing, pre-authorizations and revenue cycle activities.
• Maintain compliance with NSPC policies, HIPAA and other regulations.
• Manage center budgets, supply inventory and vendor relationships.
• Facilitate regular meetings with physicians and staff; drive process improvements.

Skills

Medical office management

Supervision

Communication

Office workflow optimization

Education

Bachelor's Degree in Health Care Administration

Tools

Microsoft Office

EMR/Electronic Practice Management systems

Job description

National-Spine-and-Pain-Center in Lansdowne, VA seeks a Center Manager to oversee daily operations, staff supervision, and the efficient delivery of patient care. You will manage administrative and clinical workflows, ensure accurate records, and support providers with scheduling, billing and compliance.

The role requires strong leadership, organizational skills, and a patient-focused approach. The position emphasizes collaboration with physicians, adherence to NSPC policies, and proactive