Center Operations Leader – Workforce Solutions

Career Team Enterprises; Cleburne (TX); On-site; USD 70,000 - 80,000; Full time

Job summary

Career Team is hiring a Center Manager to oversee the Workforce Solutions Center in Texas. You will manage budgets, staff development, program quality, and community partnerships, reporting to the Operations Manager.

Ideal candidates hold a Bachelor’s degree or equivalent, with 4+ years of supervisory experience, strong customer service and data analysis skills, and proficiency in Microsoft Office. On-site role with 15–20% travel.

Qualifications

• Bachelor's degree in business, marketing, public relations, or community organization or development or equivalent experience.
• Minimum of 4 years of supervisory or management experience.
• Preferred knowledge of the workforce development program operations and development.
• Strong business knowledge of customer service best practices and performance management; experience in training and coaching.
• Requires top level project management, organizational, personnel, problem solving and data analysis skills; ability to interact with employees at all levels.
• Excellent interpersonal skills and written and oral communications skills.
• Need strong technical skills; proficiency in Microsoft Office; accountability in quality environment.
• Must have a valid driver’s license and adequate vehicle insurance coverage.

Responsibilities

• Oversee employment and training initiatives within the Workforce Solutions Center.
• Manage center budgets; track spending, inventory, reporting and safety procedures.
• Identify partnerships; collaborate with professionals; maintain partner relationships.
• Coordinate cross-training; assess employee performance; coaching and evaluations.
• Coordinate with programs to ensure service delivery workflows; hire and promote staff as needed.
• Deliver Extreme Customer Service in all interactions; maintain high-quality delivery standards.

Skills

Leadership

Budgeting

Project management

Staff development

Customer service

Data analysis

Communication

Education

Bachelor's degree in business

Tools

Microsoft Office

Job description

Career Team is hiring a Center Manager to oversee the Workforce Solutions Center in Texas. You will manage budgets, staff development, program quality, and community partnerships, reporting to the Operations Manager.

Ideal candidates hold a Bachelor’s degree or equivalent, with 4+ years of supervisory experience, strong customer service and data analysis skills, and proficiency in Microsoft Office. On-site role with 15–20% travel.