Center Operations Leader for Senior Health Clinic

Milwaukee Succeeds; Milwaukee (WI); In loco; USD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

ArchWell Health is a new, innovative healthcare provider focused on seniors, operating neighborhood clinics. We seek a Center Administrator to lead a single clinic's operations, supervise clinical and administrative staff, and drive quality of care and member satisfaction.

As a CA, you will manage scheduling, billing, compliance, and performance metrics, partnering with leadership to staff for growth, improve service delivery, and maintain a positive, patient-centered environment.

Competenze

• 5+ years in medical clinic, hospital, or hospitality setting
• 3+ years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment
• Experience with ECW is strongly preferred
• Fluency in Spanish or other languages spoken by people in the communities we serve (where necessary)
• Bachelor's degree in Healthcare Administration, Business Administration, or a closely related discipline preferred

Mansioni

• Lead, coach, and mentor a multidisciplinary team of 10+ colleagues.
• In partnership with Market Operations Director, build a best-in-class customer service experience with improved member satisfaction.
• Oversee scheduling and billing; monitor administrative team and provide coaching.
• Create a positive work environment to attract and retain staff, providers, and members.
• Ensure compliance, including HIPAA, documentation and coding audits, and safety regulations.
• Foster regular team meetings to align operational and quality priorities.
• Oversee resource management to meet business needs and growth.
• Conduct staff observations and performance audits for adherence to workflows.
• Provide coaching and development plans to support colleague growth and performance.

Conoscenze

Operations leadership

Staff coaching

Regulatory compliance

Patient flow management

Bilingual (Spanish)

Formazione

Bachelor's degree in Healthcare Administration, Business Administration, or a closely related discipline

Strumenti

ECW

Descrizione del lavoro

ArchWell Health is a new, innovative healthcare provider focused on seniors, operating neighborhood clinics. We seek a Center Administrator to lead a single clinic's operations, supervise clinical and administrative staff, and drive quality of care and member satisfaction.

As a CA, you will manage scheduling, billing, compliance, and performance metrics, partnering with leadership to staff for growth, improve service delivery, and maintain a positive, patient-centered environment.