Center Operations Lead - Scheduling & Administration

Apara Autism Centers; Dallas (TX); On-site; USD 54,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

PTO + holidays

Collaborative workplace culture

Job summary

Apara Autism Centers is seeking an Operations Administrator to ensure smooth day-to-day center operations in Richardson Center. The OA will support staff scheduling, performance management, budgeting, and coordination between clinical and administrative teams to uphold high-quality client care.

The role requires strong leadership, communication, and organizational skills, with experience in ABA or healthcare settings.

Qualifications

• Bachelor’s degree in Psychology, Education, ABA, or Management preferred.
• 6–12+ months of management or supervisory experience in ABA or healthcare.
• 6–12+ months of experience as an RBT preferred.
• Proficient in Word, Excel, and EMR systems.

Responsibilities

• Manage incoming calls and be first point of contact for families and staff.
• Communicate schedule changes, make-up sessions, and center closures.
• Support staff with cancellations, mileage questions, and scheduling changes.
• Oversee daily operations including scheduling, staffing, inventory, budgeting, and policy implementation.
• Lead candidate tours and assist Recruiting Manager on staffing projections.
• Maintain employee records in Paycom and submit personnel documentation.
• Track daily therapy conversions and generate weekly operational reports.
• Monitor HIPAA breaches and maintain client confidentiality and dignity.
• Foster staff morale and resolve conflicts to promote collaboration.

Skills

Leadership

Interpersonal

Conflict Resolution

Strategic Planning

Prioritization

Adaptability

Communication

Time Management

Problem Solving

Documentation

Team Relationships

Policy Understanding

Education

Bachelor’s Degree

Tools

Microsoft Word

Excel

EMR systems

Job description

Apara Autism Centers is seeking an Operations Administrator to ensure smooth day-to-day center operations in Richardson Center. The OA will support staff scheduling, performance management, budgeting, and coordination between clinical and administrative teams to uphold high-quality client care.

The role requires strong leadership, communication, and organizational skills, with experience in ABA or healthcare settings.