Operations Administrator

Apara Autism Centers; Dallas (TX); On-site; USD 54,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

PTO + holidays

Collaborative workplace culture

Job summary

Apara Autism Centers is seeking an Operations Administrator to ensure smooth day-to-day center operations in Richardson Center. The OA will support staff scheduling, performance management, budgeting, and coordination between clinical and administrative teams to uphold high-quality client care.

The role requires strong leadership, communication, and organizational skills, with experience in ABA or healthcare settings.

Qualifications

• Bachelor’s degree in Psychology, Education, ABA, or Management preferred.
• 6–12+ months of management or supervisory experience in ABA or healthcare.
• 6–12+ months of experience as an RBT preferred.
• Proficient in Word, Excel, and EMR systems.

Responsibilities

• Manage incoming calls and be first point of contact for families and staff.
• Communicate schedule changes, make-up sessions, and center closures.
• Support staff with cancellations, mileage questions, and scheduling changes.
• Oversee daily operations including scheduling, staffing, inventory, budgeting, and policy implementation.
• Lead candidate tours and assist Recruiting Manager on staffing projections.
• Maintain employee records in Paycom and submit personnel documentation.
• Track daily therapy conversions and generate weekly operational reports.
• Monitor HIPAA breaches and maintain client confidentiality and dignity.
• Foster staff morale and resolve conflicts to promote collaboration.

Skills

Leadership

Interpersonal

Conflict Resolution

Strategic Planning

Prioritization

Adaptability

Communication

Time Management

Problem Solving

Documentation

Team Relationships

Policy Understanding

Education

Bachelor’s Degree

Tools

Microsoft Word

Excel

EMR systems

Job description

Department: Operations

Location: Richardson Center

Compensation: $54,000 - $56,000 / year

Operations Administrator

Richardson Center
12606 Greenville Ave.
Suite 260,
Dallas TX 75243

Job Type: Full-Time

Hours: Monday–Friday, 7:30 AM – 5:00 PM (with flexibility for scheduling needs)

Why Work for Apara Autism Centers?

At Apara, we are committed to fostering a culture where people learn, grow, and thrive. As a fast-growing, progressive organization, we are searching for passionate, driven individuals who want to make a real impact in the lives of children with autism.

We celebrate innovation, collaboration, and compassion. Here, your ideas are encouraged, your contributions are recognized, and your role is vital to creating a positive, supportive environment for both our staff and the families we serve.

Job Summary

The Operations Administrator (OA) plays a central role in the day-to-day functioning of the center, ensuring operational efficiency and team accountability. This position supports staff scheduling, performance management, budget monitoring, and coordination between clinical and administrative teams. The OA is a key partner in driving a collaborative culture that prioritizes both employee satisfaction and high-quality client care.

Key Responsibilities

• Manage incoming calls and serve as the first point of contact for families and staff
• Communicate with families about make-up sessions, schedule changes, and center closures
• Support staff with client cancellations, mileage questions, and scheduling modifications
• Oversee daily center operations, including scheduling, staffing, inventory, budgeting, and policy implementation
• Lead candidate tours and collaborate with the Recruiting Manager on hiring and staffing projections
• Administer and maintain employee records in Paycom (e.g., I-9s, PTO requests, demographic updates)
• Submit and manage personnel-related documentation (PTO, performance forms, policy compliance)
• Track daily therapy conversions and generate weekly operational reports (utilization, budget, call-outs)
• Monitor and report HIPAA breaches and ensure confidentiality and dignity for all clients
• Foster staff morale, resolve conflicts professionally, and promote a culture of positivity and collaboration
• Strong leadership, interpersonal, and conflict-resolution skills
• Ability to plan strategically and manage multiple priorities simultaneously
• Adaptability to last-minute changes in scheduling and operations
• Clear, concise communication and documentation skills
• Excellent time management, problem-solving, and organizational skills
• Receptiveness to feedback and commitment to professional development
• Ability to build strong internal relationships and uphold organizational policies

Skills, Knowledge And Expertise

• Bachelor’s Degree in Psychology, Education, ABA, or Management (preferred)
• Experience as a Registered Behavior Technician (RBT) for 6–12+ months (preferred)
• 6–12+ months of management, office administration, or supervisory experience in an ABA or healthcare setting
• Proficient in Microsoft Word, Excel, and EMR systems

Compensation & Benefits

• Competitive salary based on experience
• Medical, Dental, and Vision insurance
• 401(k) with company match
• Two weeks of accrued PTO + 9 paid holidays
• A collaborative, mission-driven workplace culture

Equal Opportunity Employer

Apara Autism Centers is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive environment. Employment decisions are based solely on qualifications, merit, and business needs—without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity or expression, sexual orientation, or any other protected status.