Center Operations Lead — Assistant General Manager

U-Haul; Lubbock (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Full medical coverage

Prescription plans

Dental and vision plans

Career stability

Opportunities for advancement

On-the-job training

Tuition Reimbursement Program

Free online courses

401(k)

Life insurance

Discounts on cell phone plans

Job summary

U-Haul in Lubbock, TX is seeking an Assistant General Manager to oversee day‑to‑day center operations, lead a team, and ensure outstanding customer service. You will participate in ongoing training and contribute to a smooth, efficient operation each shift.

The role emphasizes leadership, a strong work ethic, and the ability to respond quickly to changing priorities while maintaining safety and high service standards.

Qualifications

• High school diploma or equivalent.
• Driver’s license with clean driving record.
• Experience leading a team and delivering great customer service.

Responsibilities

• Run daily operations of the center in the General Manager’s absence.
• Make moment-to-moment decisions to allocate time and resources to appropriate projects.
• Manage and assign team members to ensure customers receive an excellent first impression and high quality of care.
• Perform miscellaneous duties such as installing hitches, brake controllers, etc.
• Participate in ongoing U‑Haul education through U‑Haul University.

Skills

Leadership experience

Customer service

Education

High school diploma or equivalent

Job description

U-Haul in Lubbock, TX is seeking an Assistant General Manager to oversee day‑to‑day center operations, lead a team, and ensure outstanding customer service. You will participate in ongoing training and contribute to a smooth, efficient operation each shift.

The role emphasizes leadership, a strong work ethic, and the ability to respond quickly to changing priorities while maintaining safety and high service standards.