Center Operations & Growth Leader

centriaautism; Raleigh (NC); On-site; USD 110,000 - 140,000; Full time

Job summary

Centria Autism is seeking an Operations Director to lead center operations, staff scheduling, and client experience. You will partner with Clinical Leadership to support care quality, growth, and retention, while ensuring a safe, compliant environment and smooth cross‑department coordination.

You will oversee behavior technician training, attendance, and offboarding, coordinate assessments and case starts, and collaborate with IT and facilities to maintain high standards across all centers.

Responsibilities

• Develop and manage schedules for Behavior Technicians.
• Coordinate and oversee the scheduling of assessments for clients.
• Align families, Behavior Technicians, and Supervising Clinicians to start new cases and confirm authorization.
• Coordinate staffing activities, including permanent staff allocation and substitutions.
• Monitor attendance and professionalism to maintain high performance standards.
• Ensure smooth coordination of care with healthcare providers.
• Participate in internal marketing initiatives and staff recognition.
• Address paper document management to improve accuracy and productivity.

Skills

Leadership

Scheduling

Staff management

Communication

Compliance

Tools

IT coordination

Job description

Centria Autism is seeking an Operations Director to lead center operations, staff scheduling, and client experience. You will partner with Clinical Leadership to support care quality, growth, and retention, while ensuring a safe, compliant environment and smooth cross‑department coordination.

You will oversee behavior technician training, attendance, and offboarding, coordinate assessments and case starts, and collaborate with IT and facilities to maintain high standards across all centers.