Center Operations Director - ABA Services (Non-Clinical)

Proud-Moments; Fort Walton Beach (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401K retirement savings program

Generous paid time off

Employee Assistance Programs

Job summary

Proud Moments ABA in Fort Walton Beach, FL seeks a Center Operations Director to lead daily operations and drive strategic growth for our ABA center serving children and families. The role partners with senior clinical leaders, oversees administrative teams, and aligns performance metrics with quality and efficiency goals.

The ideal candidate brings 2–4 years of people management, a Bachelor’s degree, strong leadership and communication skills, and a focus on building trust with families,

Qualifications

• 2–4 years of direct people management experience in a Manager or Director-level role, with responsibility for leading and developing teams
• Bachelor's degree required; equivalent relevant work experience may be considered
• Demonstrated ability to build, sustain, and grow productive relationships with organizational management, staff, clients, and community stakeholders

Responsibilities

• Accelerate the financial success and continued growth of the center by effectively managing day-to-day operations at the facility(s) finish
• Expand access to Proud Moments ABA’s services by cultivating and strengthening relationships with schools, physicians, health systems, and other organizations that refer families for autism care
• Manage relationships and day-to-day administrative activities of Board Certified Behavior Analysts
• Ensure a smooth on-boarding experience for new Proud Moments families by engaging in weekly family meetings and building parents’ confidence in their child’s clinical team
• Advocate for families receiving services by resolving issues promptly and compassionately
• Secure accurate insurance reimbursement for ABA services through oversight of Authorizations Management and Billing procedures
• Motivate staff to continually improve performance and grow professionally through annual evaluation, mutual goal setting, and constant monitoring of progress toward established objectives

Skills

Leadership

Communication

Project management

Time management

Education

Bachelor's degree

Job description

Proud Moments ABA in Fort Walton Beach, FL seeks a Center Operations Director to lead daily operations and drive strategic growth for our ABA center serving children and families. The role partners with senior clinical leaders, oversees administrative teams, and aligns performance metrics with quality and efficiency goals.

The ideal candidate brings 2–4 years of people management, a Bachelor’s degree, strong leadership and communication skills, and a focus on building trust with families,