ABA Center Ops Director – Growth Leader (Fort Walton Beach)

Proud Moments; Fort Walton Beach (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Proud Moments ABA in Fort Walton Beach, FL seeks a Center Operations Director (Non-clinical leadership) to oversee daily operations and drive strategic growth at the local center. You will partner with senior clinical leaders, guide administrative teams, track performance metrics, and implement initiatives that elevate quality, efficiency, and client satisfaction.

The ideal candidate has 2–4 years of people management, a Bachelor's degree, and a proven ability to build relationships with

Qualifications

• 2–4 years of direct people management experience in a Manager or Director-level role.
• Bachelor's degree required; equivalent relevant work experience may be considered.
• Experience with ABA Therapy and understanding of autism services preferred.
• Ability to build, sustain, and grow productive relationships with organizational management, staff, clients, and community stakeholders.
• Exceptional leadership skills
• Superior project, planning, organization, and time management skills
• Excellent communication skills

Responsibilities

• Accelerate the financial success and continued growth of our center by effectively managing day-to-day operations at the facility(s) finish
• Expand access to Proud Moments’ ABA services for children by cultivating and strengthening relationships with schools, physicians, health systems, and other organizations that refer families for autism care
• Manage relationships and day-to-day administrative activities of Board Certified Behavior Analysts
• Ensure a smooth onboarding experience for new Proud Moments families by engaging in weekly family meetings and building parents’ confidence in their child’s clinical team
• Advocate for families receiving services by resolving issues promptly and compassionately
• Secure accurate insurance reimbursement for ABA services through rigorous oversight of Authorizations Management and Billing procedures
• Motivate staff to continually improve performance and grow professionally through annual evaluation, mutual goal setting, and constant monitoring of progress toward established objectives

Skills

Leadership

Communication

Project management

Time management

People management

Relationship building

Strategic planning

ABA Therapy familiarity

Education

Bachelor's degree

Job description

Proud Moments ABA in Fort Walton Beach, FL seeks a Center Operations Director (Non-clinical leadership) to oversee daily operations and drive strategic growth at the local center. You will partner with senior clinical leaders, guide administrative teams, track performance metrics, and implement initiatives that elevate quality, efficiency, and client satisfaction.

The ideal candidate has 2–4 years of people management, a Bachelor's degree, and a proven ability to build relationships with