Center Operations Director - ABA Services (Mon-Fri, PTO)

Proud Moments ABA; Memphis (TN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K retirement

Paid time off

Job summary

Proud Moments ABA in Memphis, TN, Germantown area on Players Club Parkway, seeks a Center Operations Director – ABA Services to lead day-to-day operations and drive strategic growth. You will collaborate with senior clinical leaders, guide administrative teams, track performance metrics, and implement initiatives to improve quality, efficiency, and client satisfaction.

Ideal candidate has ABA experience, 2–4 years of management, and a Bachelor's degree; strong leadership, communication, and

Qualifications

• Experience with ABA Therapy and understanding of needs of children with autism and their families.
• 2-4 years of management experience, including supervisory responsibility.
• Bachelor's degree required; equivalent relevant work experience may be considered.
• Demonstrated ability to build, sustain, and grow productive relationships with management, staff, clients, and community stakeholders.
• Exceptional leadership skills.
• Superior planning, organization, and time management.
• Excellent communication skills.

Responsibilities

• Accelerate financial growth of the center by effectively managing day-to-day operations.
• Expand access by building relationships with schools, physicians, health systems, and referring organizations.
• Manage relationships and administrative activities of Board Certified Behavior Analysts.
• Ensure smooth onboarding for new families with weekly family meetings and building parents’ confidence.
• Advocate for families by resolving issues promptly and compassionately.
• Secure accurate insurance reimbursement through oversight of authorizations and billing.
• Motivate staff through annual evaluation and progress monitoring.

Skills

Leadership

Communication

Project management

Relationship building

Education

Bachelor's degree

Job description

Proud Moments ABA in Memphis, TN, Germantown area on Players Club Parkway, seeks a Center Operations Director – ABA Services to lead day-to-day operations and drive strategic growth. You will collaborate with senior clinical leaders, guide administrative teams, track performance metrics, and implement initiatives to improve quality, efficiency, and client satisfaction.

Ideal candidate has ABA experience, 2–4 years of management, and a Bachelor's degree; strong leadership, communication, and