Center Manager: Lead Sales, Experience & Team Growth

European Wax Center; Akron (OH); On-site; USD 53,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

401(k) with employer match

Access to EWC services

Paid Time Off

Job summary

Ballast Wax, an European Wax Center franchisee, is seeking a Center Manager in Akron, OH to own the full picture: guest experience, sales, team performance, and culture.

You’ll lead from the front with autonomy, receive structured onboarding, and have a clear path to higher roles. The role includes base pay with bonuses, totaling $53,000–$70,000 annually.

Join a growing multi-unit brand known for development, competitive compensation, and a supportive, hands-on leadership environment.

Qualifications

• Own revenue, package, and product goals - and know your numbers
• Coach your team on guest education and confident selling
• Analyze trends and build action plans to move the needle
• Drive traffic through local marketing and brand campaigns
• Recruit, onboard, and retain top-performing team members

Responsibilities

• Set the standard for every guest interaction - from first hello to farewell
• Resolve escalated concerns with professionalism and care
• Champion an environment guests want to return to - and tell their friends about
• Center Operations: manage scheduling, inventory, payroll, and cash handling
• Team Development: coach consistently and build internal succession
• We own a number and hit real sales metrics across revenue and retention

Job description

Ballast Wax, an European Wax Center franchisee, is seeking a Center Manager in Akron, OH to own the full picture: guest experience, sales, team performance, and culture.

You’ll lead from the front with autonomy, receive structured onboarding, and have a clear path to higher roles. The role includes base pay with bonuses, totaling $53,000–$70,000 annually.

Join a growing multi-unit brand known for development, competitive compensation, and a supportive, hands-on leadership environment.