Center Manager: Lead Growth, Experience & Team

European Wax Center; Mentor (OH); On-site; USD 53,000 - 70,000; Full time

Benefits offered by this job

Medical insurance (55% employer)

401(k) with employer match

Paid Time Off

Access to EWC services

Job summary

Ballast Wax Services, LLC is seeking a Center Manager in Mentor, OH. You will own the full picture: team performance, guest experience, sales results, and culture, building a center people are proud of.

You’ll manage operations, onboarding, coaching, and local marketing to drive revenue. This role offers a competitive salary, strong benefits, and opportunities for advancement within the district.

Qualifications

• 2+ years leading direct reports in retail, spa, beauty or guest-facing environments.
• Proven track record of hitting revenue, conversion, and retention targets.
• Flexible schedule including evenings and weekends.

Responsibilities

• Own revenue, package, and product goals - and manage their performance.
• Coach the team on guest education and confident selling.
• Analyze trends and build action plans to move the needle.
• Drive traffic through local marketing and brand campaigns.

Skills

Sales metrics

Team leadership

Guest experience

Recruiting

Job description

Ballast Wax Services, LLC is seeking a Center Manager in Mentor, OH. You will own the full picture: team performance, guest experience, sales results, and culture, building a center people are proud of.

You’ll manage operations, onboarding, coaching, and local marketing to drive revenue. This role offers a competitive salary, strong benefits, and opportunities for advancement within the district.