Center Manager

PLACEM!NT; Town of Florida (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off

Employee discounts on services

Job summary

4Ever Young is seeking a hands-on Center Manager to own daily operations at our Parkland center. Lead a high-performing team, energize the floor, and drive revenue and memberships through sharp execution.

You will manage staffing, scheduling, client-facing service, and KPIs, reporting to the Regional Manager. This on-site role offers direct corporate visibility, a clear path to multi-unit oversight, and a competitive compensation package.

Qualifications

• 3+ years managing a location-level business in med spa, aesthetics, wellness, elective healthcare, fitness, hospitality, or membership-based retail.
• Experience leading a team of 4 or more across front-of-house and service roles.
• Track record of hitting and improving KPI-based goals: revenue, memberships, rebooking, utilization, or conversion.
• Strong communicator who speaks fluently about team performance, KPIs, and business drivers.

Responsibilities

• Run the daily operations of a high-volume wellness center: staffing, scheduling, team huddles, floor execution.
• Lead, coach, and develop front desk and provider support teams to clear performance and service standards.
• Track and improve the KPIs above, and report center performance to your Regional Manager.
• Model consultative, client-facing conversations and guide clients into the right services and membership options.
• Ensure consistent follow-up on leads, inquiries, and consults through the center's CRM and booking systems.

Skills

Leadership

KPIs

Team management

Sales / Revenue

Tools

Scheduling systems

POS systems

CRM software

KPI dashboards

Job description

Company

4Ever Young - Parkland (Corporate Location)

Location

5988 Coral Ridge Dr, Parkland, FL 33076 | On-Site

Schedule

Full-Time | 40 hrs/week | Center hours, including one later close midweek and Saturday coverage as needed

Compensation

$65,000 - $75,000 base + monthly performance bonus tied to revenue and membership growth, plus additional performance incentives

Employment

Full-Time | W2

Job Summary

Lead a high-performing team inside one of South Florida's fastest-growing wellness brands, with real accountability for the numbers, the team, and the guest experience.

4Ever Young is searching for a hands-on Center Manager to own daily operations at our Parkland center. The fundamentals are in place: steady demand, an experienced service team, and an active client base. What the center needs is a leader who runs a tight floor, energizes the team, and grows revenue and memberships through consistent execution.

If you love owning a location's performance, know your KPIs cold, and still enjoy being out front with clients and staff, this role is built for you.

What Makes This Role Different

• Corporate ownership means real visibility. This is not a franchise location. You will work directly with our corporate leadership team and gain exposure across departments.
• A clear path to more. We are expanding quickly, and strong results here position you for multi-unit oversight.
• High standards, high reward. You will be supported, and you will be expected to lead with sharp thinking, clarity, and energy.

Who Thrives Here

• An operator who owns a revenue number and treats KPIs as the scoreboard, not the paperwork.
• A people leader who coaches front desk and service teams to a standard and holds it.
• A hands-on manager who stays client-facing and solves floor problems personally.

What you will be measured on

Revenue against plan, membership growth and retention, rebooking rate, average ticket, lead-to-appointment conversion, and provider utilization.

What You Will Do

• Run the daily operations of a high-volume wellness and aesthetics center: staffing, scheduling, team huddles, and floor execution.
• Lead, coach, and develop front desk and provider support teams to clear performance and service standards.
• Track and improve the KPIs above, and report center performance to your Regional Manager.
• Model consultative, client-facing conversations and guide clients into the right services and membership options.
• Ensure consistent follow-up on leads, inquiries, and consults through the center's CRM and booking systems.
• Drive local marketing, community partnerships, and in-center promotions that build traffic and revenue.
• Collaborate with the corporate team on business performance, training, and improvement plans.
• Maintain standards for cleanliness, presentation, compliance, and daily center readiness.
• Manage inventory, vendors, and ordering within budget, and drive cost control alongside revenue growth.
• Address performance issues early with coaching, clear expectations, and decisive action when needed.

Requirements

Before you apply: this is an on-site leadership role in Parkland with direct accountability for center results. It requires prior location-level management experience; this is not a first-time-manager position. Local to South Florida, as no relocation assistance is available.

Must-Have

• 3+ years managing a location-level business in med spa, aesthetics, wellness, elective healthcare, fitness, hospitality, or membership-based retail.
• Experience leading a team of 4 or more across front-of-house and service roles.
• Track record of hitting and improving KPI-based goals: revenue, memberships, rebooking, utilization, or conversion.
• Strong communicator who speaks fluently about team performance, KPIs, and business drivers.
• Comfortable with client-facing consultative conversations about services and membership options.
• Strong operational fundamentals: staffing plans, scheduling, daily execution standards, and service recovery.
• Calm under pressure and confident leading diverse teams toward aggressive goals.
• Familiarity with scheduling systems, POS, CRM, and KPI dashboards (specific platforms are flexible).
• Available for Saturday coverage as needed.
• Able to work on-site in Parkland, FL.
• U.S. work authorization without sponsorship.

Nice-to-Have

• Exposure to injectables, aesthetics, or medical wellness services.
• Experience coordinating licensed providers (NP, PA, RN, or estheticians).
• Fluency in modern spa booking and POS platforms (Zenoti, Boulevard, Mindbody, or similar).
• Experience turning around underperforming teams or locations.
• Local marketing, referral programs, or community partnership experience with measurable results.
• Online reputation management: growing review volume and rating.
• A track record of stepping into bigger roles as a result of performance.

This Role Is Not a Fit If

• You want to stay in the back office and avoid client-facing conversations.
• You struggle to talk about numbers and KPIs, or rely only on gut feel.
• You avoid coaching, accountability, or difficult conversations with underperformers.

Benefits

• $65,000 - $75,000 base: commensurate with experience.
• Monthly performance bonus tied to revenue against plan and membership growth (full structure shared during the interview process).
• Additional performance incentives on top of the monthly bonus.
• Medical, dental, and vision insurance.
• 401(k).
• Paid time off.
• Employee discounts on services.
• Direct access to corporate leadership and exposure across departments.
• Growth and development opportunities in medical aesthetics and wellness operations as the organization expands.

What Success Looks Like (first 6 To 12 Months)

• Revenue is on plan and growing, and the numbers show it.
• Memberships are growing steadily and rebooking is materially higher than when you started.
• Provider schedules are optimized and peak-hour utilization is strong.
• Client experience is consistently excellent, with strong service recovery and an improving online reputation (goal: 4.5+ rating).
• The team knows their numbers, understands expectations, and executes without leadership in the room.

Our Story

4Ever Young was founded because we were willing to ask a radical question: what if you could look forward to the aging process? We are in the business of helping people live their best life, wherever they are in their journey. Our anti-aging health facilities use advanced diagnostics and modern anti-aging science to build a plan around each client. We do not just treat symptoms; we help people maintain vitality and wellness.

Hiring Process

Apply → alignM!NT Review → Recruiter Interview → Client Interview(s) → Offer → placeM!NT

EOE + AI Disclosure

We’re recruiting on behalf of our client/employer partner, an Equal Opportunity Employer. Reasonable accommodations are available; request assistance by contacting us at [e-mail]. We and/or the employer may use automated tools (including AI) to support parts of recruiting (e.g., organizing applications, identifying role-relevant qualifications, scheduling) with human oversight; people make all hiring decisions, consistent with applicable laws (Florida). placeM!NT is supporting 4Ever Young with recruitment. All communication will come from a placemint.agency email address.