Med Spa Manager

PLACEM!NT; Fort Myers (FL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off

Employee discounts on services

Stable clinic schedule

Job summary

PLACEM!NT Recruiting partners with an established Fort Myers med spa and wellness practice to recruit a hands-on Med Spa Manager who will own daily operations.

This on-site leadership role requires someone who can coach staff, optimize floor operations, and partner with clinical leadership to grow revenue and membership programs.

Benefits include a base of $60k-$70k plus monthly performance incentives, medical/dental/vision, 401(k), PTO, and a stable clinic schedule in Fort Myers.

Qualifications

• 3+ years managing a location-level business in med spa, aesthetics, wellness, elective healthcare, fitness, hospitality, or membership-based retail.
• Experience leading a team of 4+ across front-of-house and service roles.
• Track record of hitting and improving KPI-based goals: revenue, memberships, rebooking, utilization, or conversion.
• Available for on-site work in Fort Myers, FL and Saturday coverage as needed; US work authorization without sponsorship.

Responsibilities

• Own the daily rhythm of the practice: staffing, scheduling, team huddles, and floor execution.
• Lead, coach, and develop front desk and service teams to standards.
• Track KPIs and report performance to regional leadership.

Skills

Leadership

KPI management

Staff coaching

Client facing

Scheduling

Budget management

Tools

CRM systems

POS systems

Booking systems

Job description

Practice

Established Med Spa and Wellness Practice

Location

Fort Myers, FL | On-Site

Schedule

Full-Time | 40 hrs/week | Clinic hours, including one later close midweek and Saturday appointment coverage as needed

Compensation

$60,000 - $70,000 base + monthly performance bonus tied to revenue and membership growth, plus additional performance incentives

Employment

Full-Time | W2

An established med spa and wellness practice in Fort Myers is searching for a hands‑on Med Spa Manager to take ownership of daily operations. The fundamentals are in place: steady demand, an experienced service team, and an active client base. What the practice needs is a leader who runs a tight floor, energizes the team, and grows revenue and memberships through consistent execution. If you love owning a location’s performance, know your KPIs cold, and still enjoy being out front with clients and staff, this role is built for you.

Who Thrives Here

• An operator who owns a revenue number and treats KPIs as the scoreboard, not the paperwork
• A people leader who coaches front office and service teams to a standard and holds it
• A hands‑on manager who stays client‑facing and solves floor problems personally

What you will be measured on

Revenue against plan, membership growth and retention, rebooking rate, average ticket, lead‑to‑appointment conversion, and provider utilization.

What You Will Do

• Own the daily rhythm of the practice: staffing, scheduling, team huddles, and floor execution
• Lead, coach, and develop the team across front desk and service support to clear performance and service standards
• Track and improve the KPIs above, and report practice performance to regional leadership
• Model consultative, client‑facing conversations and guide clients into the right services and membership options
• Ensure consistent follow‑up on leads, inquiries, and consults through the practice’s CRM and booking systems
• Drive local marketing, community partnerships, and on‑site promotions that build traffic and revenue
• Maintain standards for cleanliness, presentation, compliance, and daily readiness
• Manage inventory, vendors, and ordering within budget
• Address performance issues early with coaching, clear expectations, and decisive action when needed

Requirements

Before you apply: this is an on‑site leadership role in Fort Myers with direct accountability for practice results. It requires prior location‑level management experience; this is not a first‑time‑manager position.

Must‑Have

• 3+ years managing a location‑level business in med spa, aesthetics, wellness, elective healthcare, fitness, hospitality, or membership‑based retail
• Experience leading a team of 4 or more across front‑of‑house and service roles
• Track record of hitting and improving KPI‑based goals: revenue, memberships, rebooking, utilization, or conversion
• Comfortable with client‑facing consultative conversations about services and membership options
• Strong operational fundamentals: staffing plans, scheduling, daily execution standards, and service recovery
• Familiarity with scheduling systems, POS, and CRM tools (specific platforms are flexible)
• Available for Saturday appointment coverage as needed
• Able to work on‑site in Fort Myers, FL
• U.S. work authorization without sponsorship

Nice‑to‑Have

• Exposure to injectables, aesthetics, or medical wellness services
• Experience coordinating licensed providers (NP, PA, RN, or estheticians)
• Fluency in modern spa booking and POS platforms (Zenoti, Boulevard, Mindbody, or similar)
• Local marketing, referral programs, or community partnership experience with measurable results
• Online reputation management: growing review volume and rating
• Experience stepping into bigger roles as a result of performance

This Role Is Not a Fit If

• You want to stay in the back office and avoid client‑facing conversations
• You struggle to talk about numbers and KPIs, or rely only on gut feel
• You avoid coaching, accountability, or difficult conversations with underperformers

Benefits

• $60,000 - $70,000 base: commensurate with experience
• Monthly performance bonus tied to revenue against plan and membership growth (full structure shared during the interview process)
• Additional performance incentives on top of the monthly bonus
• Medical, dental, and vision insurance
• 401(k)
• Paid time off
• Employee discounts on services
• Stable, predictable clinic‑hour schedule, including a later close one day midweek and Saturday appointment coverage as needed
• Professional, protocol‑driven environment with clear standards and partnership with clinical leadership
• Growth and development opportunities in medical aesthetics and wellness operations as the organization expands

What Success Looks Like (first 6 To 12 Months)

• Revenue is on plan and growing, and the numbers show it
• Memberships are growing steadily and rebooking is materially higher than when you started
• Provider schedules are optimized and peak‑hour utilization is strong
• Client experience is consistently excellent, with strong service recovery and an improving online reputation (goal: 4.5+ rating)
• The team knows their numbers, understands expectations, and executes without leadership in the room

About the opportunity

An established med spa and wellness practice in Fort Myers with an experienced team, an active client base, and room to grow. This search is managed by PLACEM!NT Recruiting; the practice name is shared with candidates who advance to screening.

EOE + AI Disclosure

We're recruiting on behalf of our client/employer partner, an Equal Opportunity Employer. Reasonable accommodations are available; request assistance by contacting us at [e-mail]. We and/or the employer may use automated tools (including AI) to support parts of recruiting (e.g., organizing applications, identifying role‑relevant qualifications, scheduling) with human oversight; these tools are not the sole basis for decisions; people make all hiring decisions, consistent with applicable laws (Florida). PlaceM!NT is supporting this client with recruitment. All communication will come from a placemint.agency email address.