Medical Spa General Manager Cumming GA

4Ever Young Anti-Aging Solutions; Cumming (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Health insurance

Paid time off

401(k)

Job summary

A leading health and wellness center in Cumming, Georgia, is seeking a dynamic management role to oversee operations and team performance. You will lead by example, ensuring high standards of customer service while achieving sales goals. This position requires strong management and sales skills, with at least one year of relevant experience in the beauty or medical field. Responsibilities include team training, scheduling, and maintaining brand standards. Join us for an exciting opportunity in a collaborative environment.

Qualifications

• 1+ years of management/sales experience, preferably in medical or beauty industry.
• Must be comfortable talking to people.
• Event planning experience is a plus.

Responsibilities

• Manage weekly schedules to ensure sufficient staffing.
• Oversee the hiring process and team training.
• Motivate team to meet sales goals and represent the brand.
• Proactively manage employee issues, promote a positive team atmosphere, and uphold company standards.
• Enforce employee guidelines and compliance with company policies at all times.
• Drive sales through weekly targets, incentives, and community outreach.

Skills

Management

Sales

Customer service

Problem-solving

Event planning

Tools

Zenoti

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• 401(k)

Who We Are

At 4Ever Young, we combine cutting-edge aesthetic treatments with personalized wellness programs to enhance both appearance and overall health. With a focus on longevity and quality of life, we provide a holistic, medically-driven approach to anti-aging and vitality.

Maintain high standards of customer service at all times.

Job Duties

Team Management

• Manage the weekly schedule to make sure there is adequate staffing coverage at all times, including during vacations, illness, or other cases where employees are absent.
• Post ads, review resumes, interview candidates, and oversee hiring process for new employees
• Oversee team training to ensure all team members are appropriately trained and certified in all key areas at all times. Ensure new employees are fully certified within 15 days of hire.
• Proactively manage employee issues and concerns, promote a positive, team-first atmosphere and help make 4Ever Young a great place to work.
• Enforce employee guidelines and 4Ever Young compliance standards at all times, with all team members.
• Be a team player; help without being asked, pitch in wherever you can; do what needs to be done.

Sales

• Meet weekly center sales and appointment goals; motivate & incentivize team to hit targets
• Serve as a community ambassador for 4Ever Young – call on local businesses, attend events, promote the business wearing 4Ever Young apparel, etc as opportunities arise. Maintain a sales mindset at all times, and represent the brand effectively and responsibly any time you’re on the clock or wearing the gear.
• Role play team members regularly to ensure everyone is effectively delivering sales messaging

Profitability

• Review payroll, cost of goods, inventory, and other controllable cost numbers monthly and work to keep them in target ranges. Proactively identify ways to lower costs or increase efficiency.

Daily Operations

• Follow 4Ever Young procedures for patient check-in, check-out, rooming, follow-ups, and other aspects of daily operations.
• Maintain 4Ever Young brand standards in your center at all times, including cleanliness, lighting, music, scent, etc.
• Use Zenoti correctly and serve as a “local expert” for your center. Enter transactions and patient notes appropriately, understand how to maintain accurate and complete paperwork, follow all privacy and HIPAA guidelines, and use the reporting functionality to have an accurate sense of sales and business results at all times. Train new employees on Zenoti as needed.
• Coordinate events as required, including ordering supplies, managing vendors, and overseeing budgets.
• Order inventory and supplies as needed to ensure an adequate stock for center operations, including print materials, promotional items, office supplies, etc.
• Problem-solve and proactively find solutions to issues that arise, always working to prioritize safety, compliance, patient experience, sales, and profitability.

Additional Duties

• Perform other duties as requested

Experiences

• 1+ years of management/sales experience, preferably in medical or beauty industry
• Must be comfortable talking to people
• Event planning experience is a plus