Med Spa Manager

TZ Consulting; Fort Myers (FL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off

Employee discounts on services

Job summary

TZ Consulting in Fort Myers, FL is seeking a hands-on Med Spa Manager to own daily operations of an established med spa and wellness practice. You will lead a service team, manage floor execution, and drive revenue and memberships.

The role requires 3+ years of location-level management, a client-facing leadership style, and strong KPI discipline. On-site, with competitive compensation, bonuses, and benefits including health, 401(k), and PTO.

Qualifications

• 3+ years managing a location-level business in med spa, aesthetics, wellness, elective healthcare, fitness, hospitality, or membership-based retail
• Experience leading a team of 4 or more across front-of-house and service roles
• Track record of hitting and improving KPI-based goals: revenue, memberships, rebooking, utilization, or conversion
• Comfortable with client-facing consultative conversations about services and membership options
• Strong operational fundamentals: staffing plans, scheduling, daily execution standards, and service recovery
• Familiarity with scheduling systems, POS, and CRM tools (specific platforms are flexible)
• Available for Saturday appointment coverage as needed
• Able to work on-site in Fort Myers, FL
• U.S. work authorization without sponsorship

Responsibilities

• Own the daily rhythm of the practice: staffing, scheduling, team huddles, and floor execution
• Lead, coach, and develop the team across front desk and service support to clear performance and service standards
• Track and improve the KPIs above, and report practice performance to regional leadership
• Model consultative, client-facing conversations and guide clients into the right services and membership options
• Ensure consistent follow-up on leads, inquiries, and consults through the practice’s CRM and booking systems
• Drive local marketing, community partnerships, and on-site promotions that build traffic and revenue
• Maintain standards for cleanliness, presentation, compliance, and daily readiness
• Manage inventory, vendors, and ordering within budget
• Address performance issues early with coaching, clear expectations, and decisive action when needed

Skills

Leadership

KPI management

Client-facing

Staffing & scheduling

Revenue growth focus

CRM familiarity

Tools

CRM tools

POS systems

Job description

Fort Myers, United States | Posted on 09/14/2026

• City Fort Myers
• State/Province Florida
• Country United States

Job Description

Practice:
Established Med Spa and Wellness Practice

Location:
Fort Myers, FL | On-Site

Schedule:
Full-Time | 40 hrs/week | Clinic hours, including one later close midweek and Saturday appointment coverage as needed

Compensation:
$60,000 - $70,000 base + monthly performance bonus tied to revenue and membership growth, plus additional performance incentives

Employment:
Full-Time | W2

Lead an established med spa in one of Southwest Florida’s strongest growth markets: a loyal client base, a premium service environment, and real accountability for the numbers, the team, and the guest experience.

An established med spa and wellness practice in Fort Myers is searching for a hands‑on Med Spa Manager to take ownership of daily operations. The fundamentals are in place: steady demand, an experienced service team, and an active client base. What the practice needs is a leader who runs a tight floor, energizes the team, and grows revenue and memberships through consistent execution.

If you love owning a location’s performance, know your KPIs cold, and still enjoy being out front with clients and staff, this role is built for you.

Who thrives here:

• An operator who owns a revenue number and treats KPIs as the scoreboard, not the paperwork
• A people leader who coaches front office and service teams to a standard and holds it
• A hands‑on manager who stays client‑facing and solves floor problems personally

What you will be measured on: revenue against plan, membership growth and retention, rebooking rate, average ticket, lead-to-appointment conversion, and provider utilization.

What you will do:

• Own the daily rhythm of the practice: staffing, scheduling, team huddles, and floor execution
• Lead, coach, and develop the team across front desk and service support to clear performance and service standards
• Track and improve the KPIs above, and report practice performance to regional leadership
• Model consultative, client‑facing conversations and guide clients into the right services and membership options
• Ensure consistent follow‑up on leads, inquiries, and consults through the practice’s CRM and booking systems
• Drive local marketing, community partnerships, and on‑site promotions that build traffic and revenue
• Maintain standards for cleanliness, presentation, compliance, and daily readiness
• Manage inventory, vendors, and ordering within budget
• Address performance issues early with coaching, clear expectations, and decisive action when needed

Requirements

Before you apply: this is an on‑site leadership role in Fort Myers with direct accountability for practice results. It requires prior location‑level management experience; this is not a first‑time‑manager position.

Must‑Have:

• 3+ years managing a location‑level business in med spa, aesthetics, wellness, elective healthcare, fitness, hospitality, or membership‑based retail
• Experience leading a team of 4 or more across front‑of‑house and service roles
• Track record of hitting and improving KPI‑based goals: revenue, memberships, rebooking, utilization, or conversion
• Comfortable with client‑facing consultative conversations about services and membership options
• Strong operational fundamentals: staffing plans, scheduling, daily execution standards, and service recovery
• Familiarity with scheduling systems, POS, and CRM tools (specific platforms are flexible)
• Available for Saturday appointment coverage as needed
• Able to work on‑site in Fort Myers, FL
• U.S. work authorization without sponsorship

Nice‑to‑Have:

• Exposure to injectables, aesthetics, or medical wellness services
• Experience coordinating licensed providers (NP, PA, RN, or estheticians)
• Fluency in modern spa booking and POS platforms (Zenoti, Boulevard, Mindbody, or similar)
• Local marketing, referral programs, or community partnership experience with measurable results
• Online reputation management: growing review volume and rating
• Experience stepping into bigger roles as a result of performance

This role is not a fit if:

• You want to stay in the back office and avoid client‑facing conversations
• You struggle to talk about numbers and KPIs, or rely only on gut feel
• You avoid coaching, accountability, or difficult conversations with underperformers
• $60,000 - $70,000 base: commensurate with experience
• Monthly performance bonus tied to revenue against plan and membership growth (full structure shared during the interview process)
• Additional performance incentives on top of the monthly bonus
• Medical, dental, and vision insurance
• 401(k)
• Paid time off
• Employee discounts on services
• Stable, predictable clinic‑hour schedule, including a later close one day midweek and Saturday appointment coverage as needed
• Professional, protocol‑driven environment with clear standards and partnership with clinical leadership
• Growth and development opportunities in medical aesthetics and wellness operations as the organization expands

What success looks like (first 6 to 12 months):

• Revenue is on plan and growing, and the numbers show it
• Memberships are growing steadily and rebooking is materially higher than when you started
• Provider schedules are optimized and peak‑hour utilization is strong
• Client experience is consistently excellent, with strong service recovery and an improving online reputation (goal: 4.5+ rating)
• The team knows their numbers, understands expectations, and executes without leadership in the room

About the opportunity: an established med spa and wellness practice in Fort Myers with an experienced team, an active client base, and room to grow.

EOE + AI Disclosure

We’re recruiting on behalf of our client/employer partner in (Fort Myers, FL), an Equal Opportunity Employer. Reasonable accommodations are available; request assistance by contacting us. We and/or the employer may use automated tools (including AI) to support parts of recruiting (e.g., organizing applications, identifying role‑relevant qualifications, scheduling) with human oversight; people make all hiring decisions, consistent with applicable laws (Florida). placeM!NT is supporting this client with recruitment.