Center Manager

Wax Center Partners; Mansfield (TX); Sur place; USD 50 000 - 52 000; Plein temps

Avantages offerts par ce poste

401K retirement plan

Medical, Dental, Vision Insurance

Disability Insurance

Paid time-off

Training opportunities

Complimentary waxing at all locations

Product discounts

Advancement opportunities

Résumé du poste

Wax Center Partners is seeking a passionate leader to steer our Mansfield center toward growth and high performance. You will drive sales, manage a team, and ensure exceptional guest experiences across shifts, including weekend coverage.

A strong track record in retail management and customer service is required. You will recruit, train, and develop associates while maintaining costs and adherence to policies.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• 1–2 years retail management experience with 5+ direct reports.
• Proven track record in achieving selling and operational excellence by leading and developing teams.
• Strong communication and collaboration skills; ability to adapt to unforeseen circumstances.

Responsabilités

• Lead the center team to surpass sales goals and KPIs, driving growth and profitability.
• Manage costs from labor to product usage to optimize financial performance.
• Maintain exceptional service standards and address guest feedback promptly.
• Recruit, onboard, train, and develop in-center associates.
• Supervise, motivate, and coach staff to achieve professional excellence.
• Ensure adherence to company policies and safety standards.

Connaissances

Sales leadership

People management

Customer service

Communication

Problem solving

Autonomy

Formation

High school diploma or equivalent

College degree preferred

Description du poste

Description

We are looking for a passionate and driven leader to steer our company toward greater growth and achievement! If you are enthusiastic about sales, customer service, and cultivating a collaborative and high-performing team, this is the role for you.

What We Offer

• Competitive base compensation (US$50,000 - 52,000), commission, and bonus structure
• 401K retirement savings plan
• Medical, Dental, Vision, and Disability Insurance
• Paid time-off
• Personalized training
• Complimentary waxing at all our locations as well as product discounts
• Opportunity for advancement for those wanting to further their career.

KEY RESPONSIBILITIES

• Lead the center team in surpassing center and individual associate sales goals and KPIs, implementing strategies to drive sales growth and maximize profitability.
• Manage costs effectively, from labor to product usage, to optimize financial performance and ensure operational efficiency.
• Maintain exceptional service standards, promptly addressing guest feedback and nurturing a culture of excellence.
• Recruit, onboard, train, and develop in-center associates.
• Supervise, motivate, inspire, and coach associates in achieving their professional best.
• Ensure adherence to company policies, procedures, and safety standards, fostering a positive and compliant work environment.
• Collaborate with the District Manager and corporate leadership to execute initiatives and drive overall business success.

Qualifications

• 1 to 2 years of retail management experience, with direct employee supervision of 5+ people.
• High school diploma or equivalent required; college degree preferred.
• Demonstrated success in achieving selling and operational excellence by hiring, leading, retaining, motivating, and developing high-performing associates.
• Highly resourceful individual, with the ability to solve problems in a timely manner and adapt to unforeseen circumstances.
• Ability to communicate effectively and establish collaborative relationships amongst team members.
• Strong leadership skills demonstrated by a capacity to lead by example, providing support, ensuring attention to detail, maintaining quality and service standards, and facilitating positive interactions.
• Demonstrated effectiveness in working autonomously with limited supervision.
• Business and financial proficiency.
• Sales experience is highly preferred.
• Openness to feedback for professional and personal growth.
• Working proficiency in Microsoft Office 365 suite (Outlook, Word, Excel, etc.).

Pay

• $50,000 - 52,000/year plus commission and bonus opportunity.

Job Type

• Full-time.

Schedule

• 40 hours/week, including one weekend day and changing shifts (AM and PM).
• Weekend availability.

WORK LOCATION

• On-site.