Center General Manager Lead 120+ Team to Wow Guests

Stars and Strikes Family Entertainment Centers; Dallas (GA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health & 401k Benefits

Bonuses

Paid-Time Off

Profit-Sharing

Free bowling, laser tag & gameplay

Job summary

Stars and Strikes Entertainment Center is looking for a motivated General Manager to lead a high-volume, fast-paced family entertainment center. The role covers bowling, food & beverage, and arcade operations while striving to meet revenue and guest-service objectives.

The General Manager will hire, train, and motivate a team of 8–10 salaried managers and 120–150 hourly staff, implementing revenue-driving initiatives and ensuring safety and standards are followed.

Qualifications

• Two or more years of general management experience.
• Experience in a high-volume environment is preferred.
• Hospitality and/or Food & Beverage experience is a plus.
• Must be willing to work a flexible schedule including weekends and holidays.
• Ability to manage costs including labor costs.

Responsibilities

• Oversee day-to-day operations of the entertainment center.
• Develop location-based goals and initiatives to support business strategy and corporate goals.
• Ensure adherence to HR policies, training, and safety requirements.
• Evaluate and improve operations and financial performance.
• Analyze P&L and oversee managers to achieve revenue goals and proper cash handling.
• Train and manage department managers to maintain product and guest service standards.
• Collaborate with department managers and corporate staff on revenue-driving initiatives (league sales, seasonal promotions, restaurant promotions).
• Lead a salaried management team of 8–10 and oversee 120–150 hourly staff.

Skills

General management

High-volume environment

Hospitality / F&B experience

Flexible schedule

Labor cost management

Job description

Stars and Strikes Entertainment Center is looking for a motivated General Manager to lead a high-volume, fast-paced family entertainment center. The role covers bowling, food & beverage, and arcade operations while striving to meet revenue and guest-service objectives.

The General Manager will hire, train, and motivate a team of 8–10 salaried managers and 120–150 hourly staff, implementing revenue-driving initiatives and ensuring safety and standards are followed.