Center Coordinator-Bilingual

Center for Vein Restoration; San Antonio (TX); On-site; USD 28,000 - 30,000; Full time

Job summary

Center for Vein Restoration in San Antonio, TX is hiring a Center Coordinator to manage patient flow, deliver excellent customer service, and hit monthly performance goals. You will handle data entry, scheduling, and treatment plan management while ensuring HIPAA compliance across centers.

The role requires at least 1 year of administrative experience in a medical setting, high school level education, and bilingual English/Spanish communication. Training may occur at other Texas offices.

Qualifications

• High School Diploma or equivalent required; Associates Degree preferred.
• Minimum of 1 year in administrative experience, preferably in a medical office.
• Must be bilingual-speaking English and Spanish fluently.
• Proficiency with Microsoft Office and data entry.

Responsibilities

• Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into the database
• Review scheduling and financial responsibilities and referrals with each patient throughout care.
• Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered
• Ensure centers are compliant with the collection and data input for one-month surveys
• Ensure that the Surgical Assistant completes the inventory count daily and uploads it to the team site
• Confirm that assigned centers perform/complete the Daily Close correctly at the close of business each night

Skills

Customer service

Data entry

Microsoft Office

Communication

Education

High School

Associates Degree preferred

Tools

Microsoft Office

Job description

Job Details

Job Location: TX - San Antonio (Recruiting Only) - San Antonio, TX 78240-1545

Position Type: Full Time

Education Level: High School

Salary Range: $20.00 - $22.00 Hourly

Travel Percentage: None

Job Shift: Day

Job Category: Admin - Clerical

Company Overview

We’re America’s Largest Physician-Led Vein Center - having most recently been awarded the Healthcare Industry Top Work Places 2021 award, Top Work Places USA 2021 award, and Glassdoor Top CEO Award in 2019!

Patients inspire us every day at Center for Vein Restoration. Since 2007, we’ve been using this inspiration to radically improve lives by providing safe, personalized, and positive treatment options for vein disease. And today, we’re the nation’s leader in varicose and spider vein care, offering a variety of nearly pain-free solutions to eliminate unsightly and uncomfortable veins.

As the nationally recognized leader in the treatment of vein disease and venous insufficiency, CVR’s hiring philosophy is simple: Attract and train the most qualified individuals and provide them the opportunity to strive for excellence and advance their career goals.

Center Coordinator Responsibilities

The Center Coordinator is responsible for efficient patient flow, superior customer service, attaining monthly goals/ performance indicators, data entry, schedule and treatment plan management, and patient retention.

• Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into the database
• Review scheduling and financial responsibilities and referrals with each patient throughout care.
• Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered
• Ensure centers are compliant with the collection and data input for one-month surveys
• Ensure that the Surgical Assistant completes the inventory count daily and uploads it to the team site
• Confirm that assigned centers perform/complete the Daily Close correctly at the close of business each night

Minimum Requirements

• High School Diploma or equivalent required; Associates Degree preferred
• Minimum of 1 year in administrative experience, preferably in a medical office
• Must have reliable transportation to clinics that may not be accessible to public transportation.
• Must be bilingual-speaking both English and Spanish fluently.

Qualifications

• Ability to handle patient protected information with integrity
• Excellent customer service skills
• Consistently demonstrate uncompromising customer service
• Proficiency with Microsoft Office and data entry
• Must be professional in appearance, tone, and delivery and an effective communicator
• Dedicated to follow-through and results
• Very detail-oriented
• Flexibility as it relates to schedule, responsibilities, and priorities
• The ability to interact with, support, and influence positively the behavior and activities of referring physicians, superiors, and staff/co-employees
• Must be an exceptional listener
• Strong organizational skills
• The ability to work independently and as a member of a team

Company

CVR-San Antonio, TX

Monday-Thursday 6:45am-5:15pm Must be willing to train at another Texas office: Austin, Grapevine, Irving or Houston, TX

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