Center Associate: Flexible Scheduling & PTO

The UPS Store 7171; Ypsilanti (MI); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

Employee Discounts

Flexible Scheduling

Uniforms Provided

Job summary

The UPS Store 7171 in Ypsilanti, MI is hiring for a Center Associate to deliver world-class customer service, process packages, and operate copiers, fax machines, laminators, and POS devices. A high school diploma or GED is required, with a friendly, professional demeanor and quick learning ability.

Pay ranges from $16 - $17 per hour. Benefits include PTO, employee discounts, flexible scheduling, and uniforms. Prior retail or customer service experience is preferred.

Qualifications

• High school diploma or GED required.
• Strong customer service skills.
• Positive attitude and strong work ethic.
• Strong computer skills including Microsoft Office and Adobe Suite.
• Excellent phone skills.
• Strong verbal and written communication, including spelling and math.
• Strong attention to detail.
• Prompt, reliable and responsible.
• Able to lift 40+ pounds.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Demonstrate the Core Values and help teach our Core Values to new associates.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Customer service

Computer skills

Phone skills

Verbal & written communication

Attention to detail

Dependability

Lifting 40+ lbs

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suite

Job description

The UPS Store 7171 in Ypsilanti, MI is hiring for a Center Associate to deliver world-class customer service, process packages, and operate copiers, fax machines, laminators, and POS devices. A high school diploma or GED is required, with a friendly, professional demeanor and quick learning ability.

Pay ranges from $16 - $17 per hour. Benefits include PTO, employee discounts, flexible scheduling, and uniforms. Prior retail or customer service experience is preferred.