Center Assistant Manager - Guest Experience & Sales Lead

EWC Growth LLC.; Stamford (CT); On-site; USD 54,443,000 - 60,174,000; Full time

Benefits offered by this job

Medical, Dental + Vision insurance

401(k) plan

Life insurance

Paid parental leave

50% off retail products

Complimentary waxing services at any中心

Job summary

EWC Growth LLC is seeking a high-energy Assistant Manager (ACSM) to create an exceptional guest experience while motivating a team.

As a key member of our Center Leadership Team, you’ll coach front-of-house staff, drive sales and KPIs, keep operations running smoothly, and ensure guests leave confident and eager to return.

This is a full-time, hourly leadership position with strong earning potential, great benefits, and room to grow.

Qualifications

• 2+ years of leadership or management experience, preferably in retail, hospitality, beauty, fitness, or another fast-paced customer-facing environment.
• Current Key Holder or emerging leader ready for your next step.
• Love coaching people and helping them win.
• Comfortable talking about sales, goals, and KPIs — and know how to motivate a team around them.
• Experience with POS and computerized scheduling systems; Zenoti preferred.
• Communicate clearly, professionally, and confidently.
• Stay organized and composed when things get busy.
• Bring positive energy, strong judgment, and a solutions-first mindset.
• Aren’t afraid to roll up your sleeves and lead by example.

Responsibilities

• Train, coach, and motivate Guest Service Associates to deliver an exceptional guest experience.
• Onboard new team members and set them up for success from day one.
• Support scheduling, shift coverage, and day-to-day personnel management.
• Co-lead Strut sessions and facilitate one-on-one coaching conversations.
• Review employee timesheets and support accurate payroll processing.
• Create a culture of accountability, energy, teamwork, and results.

Skills

Leadership

Coaching

Customer service

Sales

POS systems

Tools

Zenoti

Job description

EWC Growth LLC is seeking a high-energy Assistant Manager (ACSM) to create an exceptional guest experience while motivating a team.

As a key member of our Center Leadership Team, you’ll coach front-of-house staff, drive sales and KPIs, keep operations running smoothly, and ensure guests leave confident and eager to return.

This is a full-time, hourly leadership position with strong earning potential, great benefits, and room to grow.