Cemetery Family Services Coordinator

Archdiocese of San Antonio; San Antonio (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Archdiocese of San Antonio seeks a Cemetery Associate I to provide reception and administrative support at Holy Cross Cemetery. You will be the first contact for families and coordinate services with internal staff, ensuring smooth office operation and timely interment processing.

Responsibilities include answering phones, assisting families, processing deposits and files, and managing policy adherence while maintaining confidentiality and teamwork. Monday–Friday, full-time position.

Qualifications

• High school diploma or equivalent is required or better.
• Associates degree is preferred.
• Minimum two years of office experience delivering customer service and administrative support.

Responsibilities

• Answer phones and manage interoffice communication, schedule appointments and services.
• Assist families visiting the office with courteous, prompt service.
• Provide general administrative support including daily deposits, work orders, and filing.
• Assist families with merchandise related to graves, crypts, or niches.
• Help visitors with burial location inquiries and ensure accurate interment records.

Skills

Customer service

Detail oriented

Organized

Self-motivated

Independent work

Teamwork

Written communication

Verbal communication

Education

High school diploma or equivalent

Associates degree preferred

Tools

Plotbox

Job description

Archdiocese of San Antonio seeks a Cemetery Associate I to provide reception and administrative support at Holy Cross Cemetery. You will be the first contact for families and coordinate services with internal staff, ensuring smooth office operation and timely interment processing.

Responsibilities include answering phones, assisting families, processing deposits and files, and managing policy adherence while maintaining confidentiality and teamwork. Monday–Friday, full-time position.