Cemetery Administrative & Guest Services Associate

Archdiocese of San Antonio Careers; San Antonio (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

The Cemetery Associate I at Archdiocese of San Antonio, Holy Cross Cemetery, provides front office reception, clerical support, and assists families with service details as the first point of contact. This Full-Time, non-exempt role supports smooth office operations and coordination with other staff.

The position requires strong customer service skills, proficiency in Microsoft Office, and a high school diploma or equivalent, with reliable transportation to Holy Cross Cemetery.

Qualifications

• Must have strong customer service skills.
• Experience providing administrative support in an office.
• Proficiency with Microsoft Office applications.
• Attention to detail and ability to work independently or in a team.
• Ability to communicate clearly in writing and verbally.

Responsibilities

• Answer phones, interoffice communication, schedule appointments and services
• Assist families that come into the office and provide prompt and courteous service
• Provide general administrative support including daily deposits, work orders and filing
• Assist families with merchandise purchases related to grave, crypt or niche
• Assist visitors about burial locations and ensure interments are recorded timely
• Maintain Plotbox data and enter records and contracts into accounting software
• Adhere to cemetery policy and assist with memorial applications
• Provide interment lists to internal cemetery locations and prep ownership documents

Skills

Customer service

Administrative support

Microsoft Office

Written communication

Verbal communication

Education

High school diploma or equivalent

Associates degree preferred

Tools

Plotbox

Job description

The Cemetery Associate I at Archdiocese of San Antonio, Holy Cross Cemetery, provides front office reception, clerical support, and assists families with service details as the first point of contact. This Full-Time, non-exempt role supports smooth office operations and coordination with other staff.

The position requires strong customer service skills, proficiency in Microsoft Office, and a high school diploma or equivalent, with reliable transportation to Holy Cross Cemetery.