CEC Technician: Heavy Equipment Diagnostics & Sales

River City Equipment Rental & Sales Inc; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Weekly Pay

Boot Reimbursement Program

401(k) with company match

Medical Insurance

Vision Insurance

Dental Insurance

HSA

Life Insurance (basic) with buy-up

Job summary

Empower Rental Group is seeking a CEC Technician in the Austin/San Antonio, TX area. This role combines advanced diagnostics and repairs with sales-focused service, promoting maintenance plans and parts while delivering excellent customer satisfaction.

The ideal candidate has 5+ years of heavy equipment experience, strong diagnostic skills, and a customer-oriented sales mindset. This on-site position requires a valid driver’s license and a commitment to safety and continuous improvement.

Qualifications

• 5+ years of mechanical experience required.
• Experience diagnosing and repairing heavy equipment.
• Strong customer-facing communication and sales skills.
• Ability to work independently and maintain high-quality service.
• Valid driver’s license; CDL is a plus.

Responsibilities

• Diagnose complex issues on heavy equipment powertrain, hydraulic, and electrical systems using analyzers and troubleshooting.
• Perform complex repairs on construction, aerial, and earthmoving machinery.
• Provide clear diagnostics, repair plans, and service recommendations to customers.
• Promote maintenance packages, repairs, and parts; upsell follow-up services.
• Maintain safety practices, write purchase orders for parts, and document service activity.

Skills

Mechanical experience

Diagnostics and repair

Customer communication

Independent work

Education

High school diploma or equivalent

Associate degree or technical degree (preferred)

Tools

RentalMan

Smart Equip

MS Excel

Job description

Empower Rental Group is seeking a CEC Technician in the Austin/San Antonio, TX area. This role combines advanced diagnostics and repairs with sales-focused service, promoting maintenance plans and parts while delivering excellent customer satisfaction.

The ideal candidate has 5+ years of heavy equipment experience, strong diagnostic skills, and a customer-oriented sales mindset. This on-site position requires a valid driver’s license and a commitment to safety and continuous improvement.