CDL Examiner & DMV Customer Service Pro

Oregon Department of Transportation; The Dalles (OR); On-site; USD 48,000 - 67,000; Full time

Benefits offered by this job

Work-life balance

11 paid holidays a year

Public Service Loan Forgiveness

Job summary

The Oregon Department of Transportation is seeking a Transportation Services Representative 2 to serve as a Commercial Driver License (CDL) Examiner in The Dalles. You will handle customer transactions, verify documents, and conduct driver license and CDL tests, ensuring accuracy and compliance.

The role emphasizes delivering exceptional DMV service and requires strong public-facing skills. You will work within the DMV Driver and Motor Vehicles Division, Field Services Group / East Region.

Qualifications

• Three years of public contact/customer service experience involving in-person or phone interactions.
• At least one year of this experience must involve explaining and interpreting rules, programs and procedures and ensuring compliance.
• Experience or training using computers to retrieve and input data.
• Three months experience collecting money and making change.

Responsibilities

• Assist the public with titling, registering vehicles and obtaining permits.
• Process applications for licenses, permits and ID cards; verify identity and conduct vision tests.
• Administer behind-the-wheel tests for class C and CDL licenses; explain driver laws.

Skills

Public customer service

Computer data entry

Cash handling

Education

Associate's degree substitution

Job description

The Oregon Department of Transportation is seeking a Transportation Services Representative 2 to serve as a Commercial Driver License (CDL) Examiner in The Dalles. You will handle customer transactions, verify documents, and conduct driver license and CDL tests, ensuring accuracy and compliance.

The role emphasizes delivering exceptional DMV service and requires strong public-facing skills. You will work within the DMV Driver and Motor Vehicles Division, Field Services Group / East Region.