Commercial Driver License (CDL) Examiner

Oregon Department of Transportation; The Dalles (OR); On-site; USD 48,000 - 67,000; Full time

Benefits offered by this job

Work-life balance

11 paid holidays a year

Public Service Loan Forgiveness

Job summary

The Oregon Department of Transportation is seeking a Transportation Services Representative 2 to serve as a Commercial Driver License (CDL) Examiner in The Dalles. You will handle customer transactions, verify documents, and conduct driver license and CDL tests, ensuring accuracy and compliance.

The role emphasizes delivering exceptional DMV service and requires strong public-facing skills. You will work within the DMV Driver and Motor Vehicles Division, Field Services Group / East Region.

Qualifications

• Three years of public contact/customer service experience involving in-person or phone interactions.
• At least one year of this experience must involve explaining and interpreting rules, programs and procedures and ensuring compliance.
• Experience or training using computers to retrieve and input data.
• Three months experience collecting money and making change.

Responsibilities

• Assist the public with titling, registering vehicles and obtaining permits.
• Process applications for licenses, permits and ID cards; verify identity and conduct vision tests.
• Administer behind-the-wheel tests for class C and CDL licenses; explain driver laws.

Skills

Public customer service

Computer data entry

Cash handling

Education

Associate's degree substitution

Job description

Initial Posting Date 11/05/2026

Application Deadline 11/19/2026

Agency Department of Transportation

Salary Range $4,312 - $5,988

Position Type Employee

Position Title Commercial Driver License (CDL) Examiner

Transportation Services Representative 2 – Commercial Driver License (CDL) Examiner

Oregon Department of Transportation

Driver and Motor Vehicles Division (DMV)

Field Services Group / East Region

The Dalles

The Role

Bring your customer service experience to the DMV as a CDL examiner in The Dalles! In this role, you will ensure the accurate processing of customer transactions, review and determine the validity of vehicle and driver documents, conduct behind-the-wheel drive tests in passenger vehicles as well as commercial vehicles, interpret and explain complex rules and regulations with integrity and accuracy and model the exceptional customer service the DMV is known for. We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions.

A Day In The Life

• Assist the public in titling and registering vehicles and obtaining all types of over the road permits.
• Process applications for licenses, instruction permits and identification cards. Verify applicant identity through documents, biometric information and demographic data. Conduct and interpret vision tests. Take photos.
• Conduct driver license examinations including behind the wheel drive tests for regular class C vehicles and CDL, at-risk CDL and farm endorsement skills tests. Administer, correct and explain driver license laws.
• Inspect applications and documentation for completeness and accuracy.
• Input, interpret and process information into database or software programs.
• Account for documents and monies received, maintain established balance standards and balance receipts at close of each business day.
• Communicate with customers from various backgrounds. Accurately answer complex and unique questions in a timely manner.
• Perform physical examinations of vehicles in all weather conditions.
• Travel and work in other offices within the region may be required based on business needs. Attend training sessions as needed.
• To request a copy of the position description, which includes all duties and working conditions, please email [e-mail].

What’s In It For You

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.
• Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying.
• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
• Public Service Loan Forgiveness opportunity!

Minimum Qualifications

Three years of public contact/customer service experience which involved dealing with the public in-person or by phone providing information about services and programs. At least one year of this experience must involve explaining and interpreting rules, programs and procedures and explaining requirements and gaining compliance.

AND Experience or training using computers to retrieve and input data.

AND Three months experience collecting money and making change.

Completion of an Associate's degree will substitute for one year of the public contact experience.

Special qualifications: Driving is an essential function of this position. You must have a valid U.S. driver license and an acceptable driving record. We will conduct pre-employment driving records checks on our final candidate(s). Your license does not have to be issued in Oregon to be considered.

What We’d Like To See

• Experience working in a fast paced environment with changing priorities and deadlines.
• Demonstrated experience remaining calm in difficult or stressful situations.
• Experience handling multiple assignments with frequent interruptions.
• Experience effectively interpreting and communicating complex rules and policies with customers.
• Ability to work collaboratively in a team environment.

Need help?

• For questions, call 503-931-1206 or email [e-mail].

Additional Information

• We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension].
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.
• We may use this recruitment to fill multiple or future vacancies.
• We will conduct name-based and fingerprint-based criminal background checks on final candidates under consideration for this position. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.
• You will be represented by the Service Employees International Union (SEIU).

ODOT is an Equal Employment Opportunity and Affiantive Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1. Customer Service, DMV