CDL Dispatcher: Real-Time Route & Driver Coordination

Abdtours; Charlotte (NC); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

401(k) Match

Paid Time Off and Holidays

Job summary

Adventure Tours in Charlotte, NC is seeking a responsible CDL Dispatcher to join our team. You will coordinate drivers for daily shuttle routes, monitor operations, and communicate with drivers to resolve issues while ensuring compliance with DOT regulations.

The role requires 2+ years of driving and dispatch experience, a valid CDL with endorsements, and the ability to work nights, weekends, and holidays. On-call one week per month is required; benefits include health and retirement plans.

Qualifications

• CDL with passenger and air brake endorsements, DOT Medical Card.
• Minimum 2+ years of commercial driving experience.
• Experience in dispatching or transportation coordination preferred.
• Strong organizational and communication skills; able to multitask in a fast-paced environment.
• Knowledge of DOT regulations and safety protocols; flexible hours.

Responsibilities

• Coordinate and schedule drivers for daily shuttle routes, line runs, and charters.
• Monitor real-time operations to ensure on-time performance and adherence to schedules.
• Communicate with drivers to provide instructions and updates; resolve issues during shifts.
• Manage driver logs and trip sheets to ensure compliance with policies and federal regulations.
• Track driver performance including safety, timeliness, and customer service.
• Assist in managing emergencies, including delays, accidents, or mechanical failures.
• Serve as primary point of contact for drivers, clients, and internal departments.
• Cover trips as needed to support operations; be on-call one week per month.

Skills

Communication

Organization

Multitasking

Dispatch software

GPS tracking

DOT regulations

On-call readiness

Tools

Dispatch software

GPS tracking systems

Job description

Adventure Tours in Charlotte, NC is seeking a responsible CDL Dispatcher to join our team. You will coordinate drivers for daily shuttle routes, monitor operations, and communicate with drivers to resolve issues while ensuring compliance with DOT regulations.

The role requires 2+ years of driving and dispatch experience, a valid CDL with endorsements, and the ability to work nights, weekends, and holidays. On-call one week per month is required; benefits include health and retirement plans.