Dispatcher Part Time

MV Transportation; Cary (NC); On-site; USD 24,796 - 35,817; Part time

Job summary

MV Transportation is seeking a part-time Dispatcher in Cary, NC to direct daily route operations and report to Dispatch Supervisors. You will handle driver communications, monitor service quality, and help maintain on-time performance in alignment with client procedures.

The role requires multitasking, strong customer service, and a professional phone manner, with CDL endorsement as a plus. Prior dispatcher and Trapeze software experience are preferred.

Qualifications

• 1 year dispatcher experience preferred.
• 2 years customer service experience preferred.
• High School diploma or equivalent.
• Experience with Trapeze software.
• Ability to multitask and stay composed under pressure in a fast pace environment.
• Strong customer service commitment.
• Professional phone manner.
• Knowledge of the service area a plus.
• CDL with passenger and air brake endorsement required.

Responsibilities

• Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.
• Monitors radio, telephones and on-road provision of service for quality.
• Responsible for influencing positive employee morale and quality customer service.
• Monitors and completes driver sign-in and sign-out daily.
• May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.
• Monitors daily system performance.
• Participates in analysis and review of operating performance.
• Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.
• All other duties, as assigned.

Skills

Dispatcher experience

Customer service

Communication

Multitasking

Professional phone manner

Knowledge of service area

Education

High School diploma or equivalent

CDL with passenger and air brake endorsement

Tools

Trapeze software

Job description

Dispatcher Part Time

Job Locations

US-NC-Cary

Job ID

2026-11953

Position Type

Regular Part-Time

Overview

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Responsibilities

MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate.

Job Responsibilities

• Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.
• Monitors radio, telephones and on-road provision of service for quality.
• Responsible for influencing positive employee morale and quality customer service.
• Monitors and completes driver sign-in and sign-out daily.
• May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.
• Monitors daily system performance.
• Participates in analysis and review of operating performance.
• Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.
• All other duties, as assigned.

Qualifications

• One (1) year previous Dispatcher experience preferred.
• Two (2) years of Customer Service experience is preferred.
• High School diploma or equivalent.
• Experience with Trapeze software.
• Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.
• Demonstrate a high customer service commitment.
• Able to demonstrate professional phone manner.
• Knowledge of the service area is a plus.
• CDL with passenger and air brake endorsement required.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.