CCTV & IP Video Field Technician — Security Systems

Digital Compass; Bethesda (MD); On-site; USD 34,000 - 37,000; Full time

Job summary

Digital Compass is seeking a Physical Security Systems Technician with practical Bosch video-surveillance experience to serve as the lead field technician for camera-system operations and maintenance.

The role is field-focused: diagnose and correct camera and connectivity issues, support repairs and replacements, assist with security-system projects, and maintain reliable day-to-day operation of installed video infrastructure.

Qualifications

• 3+ years of hands-on field experience with CCTV, IP video surveillance, or electronic security systems.
• Ability to troubleshoot IP cameras and field devices from physical layer to basic network connectivity.
• Experience installing, replacing, aiming, focusing, testing, and documenting cameras and mounts.
• Strong knowledge of structured cabling, copper termination, labeling, and patching.
• High school diploma or equivalent; technical training or military electronics considered in lieu of a degree.

Responsibilities

• Provide field troubleshooting and maintenance for Bosch IP cameras, including fixed and PTZ devices, mounts, power, and network.
• Diagnose camera outages, intermittent video, image quality, PTZ control, PoE/power faults, and network-link issues.
• Remove, repair/replace, reinstall, aim, focus, and validate cameras and related field hardware per work orders.
• Support Bosch BVMS and related video-system activities at the field-technician level.
• Coordinate with management, customer security personnel, network staff, vendors, and Bosch support for escalations.
• Perform preventive maintenance inspections, document issues, and update as-built records.
• Assist with security-camera projects including surveys, replacements, relocations, and commissioning.

Skills

IP networking fundamentals

Low-voltage cabling

Camera troubleshooting

Customer service

Education

High school diploma or equivalent

Technical training / military electronics

Tools

BVMS

VRM

Bosch IP cameras

PTZ cameras

Job description

Digital Compass is seeking a Physical Security Systems Technician with practical Bosch video-surveillance experience to serve as the lead field technician for camera-system operations and maintenance.

The role is field-focused: diagnose and correct camera and connectivity issues, support repairs and replacements, assist with security-system projects, and maintain reliable day-to-day operation of installed video infrastructure.