Crisis Interventionist

MHMR of Tarrant County; Fort Worth (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

MHMR of Tarrant County is seeking a Crisis Interventionist to actively resolve emergencies and crises for individuals served by MHMR and contracted entities. This role serves community and residential settings, aiding people of all ages with trauma-informed, least-restrictive crisis intervention.

The position emphasizes collaboration with law enforcement and community partners, effective documentation, flexible hours, and a commitment to MHMR’s We CARE values, with opportunities for professional

Qualifications

• Bachelor’s degree required in a health or human services field.
• Valid Texas Driver’s License and QMHP-CS eligibility.
• Bilingual preferred.
• Crisis services experience preferred.
• Substitutions: Bachelor's degree with at least 30 hours of behavioral health coursework.

Responsibilities

• Assess and determine services best meet ongoing needs and track progress toward recovery goals.
• Coordinate emergency and case management services with community partners, including law enforcement.
• Exercise appropriate clinical judgment to mitigate crises per supervision and agency training.
• Complete all clinical documentation within instructed time intervals and agency parameters.
• Provide support to other programs within Crisis Services when needed.
• Performance standards aligned with MHMR's We CARE values.”
• Performs other job duties or responsibilities as requested or assigned.

Skills

Effective communication (written and

Crisis intervention techniques

DSM-5 knowledge

Trauma-informed care

Advocacy and negotiation

Independent work capability

Education

Bachelor’s degree

Health or Human Services

QMHP-CS eligibility

Job description

I) Job Purpose

The Crisis Interventionist serves to actively resolve emergencies and crises for persons being served by MHMR of Tarrant County as well as any applicable contracted entities and community partners. The Crisis Interventionist provide services to individuals in the community and residential settings. This position is meant to aid individuals of all ages to mitigate crises in a trauma-informed and least restrictive manner.

Description

I) Job Purpose

The Crisis Interventionist serves to actively resolve emergencies and crises for persons being served by MHMR of Tarrant County as well as any applicable contracted entities and community partners. The Crisis Interventionist provide services to individuals in the community and residential settings. This position is meant to aid individuals of all ages to mitigate crises in a trauma-informed and least restrictive manner.

II) Essential Functions

• Assess and determine which services best meet ongoing needs and help track the progress toward recovery goals.
• Coordinate emergency and case management services with community partners, including law enforcement, as applicable and ensure the appropriate continuity of care and crisis follow-up are completed.
• Exercise appropriate clinical judgment to mitigate crises for persons served by MHMR Tarrant and any applicable contracted entities and community partners in accordance with clinical supervision and agency training.
• Complete all clinical documentation within instructed time intervals and agency parameters.
• Provide support and reassurance to other programs within Crisis Services when needed.
• Performance standards are performed as applicable with MHMR’s We CARE values “We Connect People in Our Community. We Provide Access to Services. We Link People to Resources. We Empower People.”
• Performs other job duties or responsibilities as requested or assigned.

III) Knowledge Of Laws, Regulations, Policies/Procedures, Skills, And Abilities

• Ability to communicate effectively in both written and oral forms.
• Knowledge of mental health assessment techniques.
• Working knowledge of psychopathology and DSM V classes of major mental illness.
• Knowledge of the principles of Crisis Intervention.
• High level of advocacy/arbitration/negotiation/conflict resolution skills.
• Ability to think clearly under pressure and to perform effectively in high stress situations.
• Knowledge of community resources and demonstrated skill in making productive person-centered referrals.
• Ability to maintain clear and concise documentation.
• Ability to organize work independently.
• Ability to work independently without or with limited supervision
• Ability to work flexible hours including evenings and weekends and holidays.
• Attend all necessary meetings at designated time intervals.
• Attend and maintain all agency required trainings and refresher courses.

IV) Internal & External Customer Service

• This position requires extensive internal and external contacts. The employee will accomplish this with advanced written and verbal skills.
• Must demonstrate compassion, trauma-informed care, and safety practices including suicide safe care.
• Travel
• Adhere to MHMR Mileage and Travel reimbursement policy and any other aspect regarding travel.

VI) Equipment Used

• Utilized as required for position.

Minimum Requirements

VII) Minimum Qualifications

• Minimum Education: Bachelor’s degree
• Defined Education: Health or Human Services
• Preferences: Bilingual; Crisis Services Experience
• Substitutions: Bachelor's degree with at least 30 hours of behavioral health coursework
• Years’ Experience: None
• Defined Experience: None
• License/Certifications: Valid Texas Driver’s License, Eligible to obtain Qualified Mental Health Professional (QMHP-CS) certification.
• Special Courses: None
• Supervisory Experience: None

VIII) Agency Requirements