CBHI Intake & Referral Specialist

BAMSI; Brockton (MA); Hybrid; USD 54,000 - 58,000; Full time

Benefits offered by this job

Time Off – Up to 4 weeks combined VAC,

12 paid holidays

Health and Dental Insurance

403B plan with discretionary match

Wellness Activities

Employee Assistance Program

Career Development Opportunities

Job summary

BAMSI seeks an experienced CBHI Intake Coordinator to be the gateway for referrals into our Children's Behavioral Health Initiative programs. You will connect families with essential services, explain options, and maintain meticulous referral logs and waitlists.

The role requires coordination with program directors, clinicians, billing staff, and quality management to ensure timely access and high-quality care.

Qualifications

• Master's Degree in a Human Services or related field is required.
• Minimum of two years' experience working with youth and families with behavioral health or mental health needs is required.
• Strong organizational, communication, and interpersonal skills are essential.

Responsibilities

• Serve as the central intake point for referrals into BAMSI's CBHI programs and ensure timely access to services.
• Review, process, and triage referrals based on eligibility and service specifications.
• Contact families to explain services, gather information, and obtain consent to engage in services.

Skills

Organizational skills

Communication skills

Interpersonal skills

Team collaboration

Attention to detail

Independent work

Driver's license

Education

Master's Degree in Human Services or related field

Two years of experience with youth and families in behavioral health

Tools

Microsoft 365 (Outlook, Word, Excel, Teams)

Job description

BAMSI seeks an experienced CBHI Intake Coordinator to be the gateway for referrals into our Children's Behavioral Health Initiative programs. You will connect families with essential services, explain options, and maintain meticulous referral logs and waitlists.

The role requires coordination with program directors, clinicians, billing staff, and quality management to ensure timely access and high-quality care.