CBC Oncology Center Patient Access Coordinator

Baptist Health System, Inc.; Louisville (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Baptist Health System, Inc. is seeking a Patient Access Coordinator for the Hospital Outpatient Infusion Center. The role coordinates patient visits, verifies demographic and insurance data, and handles required hospital forms to ensure smooth patient flow.

The position is full-time, 40 hours per week, daytime shift, with duties focusing on patient navigation through oncology visits and accurate data entry into EPIC.

Qualifications

• Computer literacy with basic software
• Knowledge of medical terminology is required
• Prior medical office experience preferred.

Responsibilities

• Greet patients in a positive and welcoming manner.
• Check for proper registration in EPIC.
• Print ID bracelet and verify birth date and name; check in appointments.
• Explain to patients what they are scheduled for and where to go.
• Verify demographics and insurance information; scan into EPIC at the workstation.
• Collect and obtain forms (Admissions, Medicare forms, Hospital Billing Notice) and seek self-pay forms if uninsured.
• Ensure all forms are signed by patients.
• Oversee the master schedule and greet non-patients.

Skills

Computer Skills

Medical Terminology

Tools

EPIC

Job description

Summary

Job Description:

Patient Access Coordinator - Hospital Outpatient Infusion Center

Full Time 40 weekly hours, day shift

Job Summary:

Primary role is to coordinate patients for all scheduled visits in the oncology departments and communicate the process of navigating through these visits. PAC’s will verify all needed demographic and insurance information, and update consents and required hospital forms.

Principal Duties and Responsibilities:

The following is intended to describe the general nature and level of work being performed by individuals assigned to this job by listing the major components for this position (i.e., key responsibilities and essential duties). The list is not intended to be an all-exhaustive list of duties and responsibilities required and are subject to change from time to time. Additionally, other duties may be assigned at the discretion of leadership to meet business, customer, and/or patient needs.

• Greet patients in a positive and welcoming manner
• Check for proper registration in EPIC
• Print ID bracelet and place on each patient while verifying date of birth and patient name. Check in all appropriate appointments.
• Communicate with patient what they are scheduled for and where they need to go throughout the office during their appointment
• Verify all demographics and insurance information and update when needed scan into EPIC while patient is at your workstation
• Collect monthly forms: Conditions of Admission, Medicare co-ins form and Hospital Billing Notice. MSP and BH-Verbal Consent when needed. Obtain self-pay form if patient has no insurance.
• Ensure all forms are signed by patients
• Oversee the master schedule and greet non patients

Minimum Education, Experience, Training and Licensures Required :

• Computer Skills required
• Medical Terminology required
• Previous medical office experience preferred.

Baptist Health is an Equal Employment Opportunity employer.