Cavatina Server - FT

Raleigh Enterprises, Inc.; West Hollywood (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k)

Complimentary onsite parking

Employee meals

PTO (vacation, sick, holiday)

Tuition reimbursement

Wellness program

Job summary

Raleigh Enterprises, Inc. seeks a Server for the Sunset Marquis in West Hollywood. The role involves greeting guests, taking orders, and ensuring high-quality dining experiences through attentive service.

Preferred candidates will have experience in luxury dining or hotel settings and must be proficient in English. Flexible availability and certifications such as TIPS and RBS are required.

Qualifications

• Minimum 3-5 years related experience in luxury hotel or fine dining.
• Experience in a high volume, fast-paced work environment is preferred.
• Proficient in English, both verbal and written.

Responsibilities

• Greet guests and take orders effectively.
• Maintain knowledge of liquor regulations and adhere to them.
• Assist with in-house event setups.
• Cross-train in other food and beverage areas as needed.

Skills

Professional integrity

Communication skills

Multitasking

Organizational skills

Education

High school diploma or GED

Food Handlers card

TIPS Certification

RBS certification

Tools

Micros POS system

Job description

Description

The Sunset Marquis is a four-diamond hotel located in West Hollywood and includes Cavatina restaurant, Bar 1200, and SPA. We offer competitive benefits which include medical, dental, vision, 401(k), life insurance, complimentary onsite parking or monthly metro pass, employee meals, PTO (vacation, sick, holiday), on-the-job training, growth opportunities, discount room rates to staff, tuition reimbursement, wellness program, and more.

Are you ready to join the Sunset Marquis family? Click below to apply!

Job Summary

The Server is responsible for greeting guests, receiving and inputting orders, communicating with service and kitchen staff, adhering to proper cash handling and credit procedures, while creating memorable dining experiences by providing friendly, prompt, and attentive service.

Essential Duties and Responsibilities include:

• Attend to guest needs and requests in an attentive, friendly, courteous, and professional manner.
• Efficiently receive guest orders paying attention to special requests or needs (i.e. allergies) and input them into POS system. Communicate special requests to the kitchen to ensure correct outcome.
• Consistently follow sequence of service process (i.e. greet guest in timely manner, table touching, check presentation, etc.).
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
• Properly and thoroughly set-up all server areas and complete all opening, closing, and side work duties during shift.
• Check identification to verify legal age (21) requirements for all guests.
• Adhere to all cash handling and credit policies and procedures.
• Assist with in-house events setup, breakdown, and service as needed.
• Abide by all control, regulations, laws, and procedures related to food/alcohol service, safety, and sanitation.
• Must be able to cross-train in other F&B related areas.

Competencies includes:

• Displays a high level of professional integrity and ethical conduct.
• Maintain calmness and composure under high levels of pressure.
• Adapt to frequent change, fast paced environment, delays, or unexpected events.
• Identifies and resolves problems in a timely manner.
• Demonstrates strong organizational and communication skills.
• Ability to multitask and uses time efficiently and effectively.
• Displays outstanding attendance.

Requirements

Essential Skills, Experience, and Education include:

• High school diploma or general education degree (GED); or minimum 3-5 years related experience.
• Luxury hotel/fine dining experience is preferred.
• High volume, fast-paced work environment experience preferred.
• Micros experience is a plus.
• Food Handlers card is required.
• Training for Intervention Procedures (TIPS) Certification is a required.
• Responsible Beverage Service (RBS) certification is a required.
• Proficient in English- verbal and written.
• Must have flexible work availability- all shifts, weekdays, weekends, and holidays.

Physical Requirements include:

• Must be able to occasionally lift and/or move up to 25 pounds.