Catering Supervisor

Corner Bakery; Bethesda (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Catering Supervisor to lead catering operations in a dynamic environment. This role involves overseeing order taking, food preparation, and team management while ensuring exceptional guest service. The ideal candidate will have a strong background in hospitality and be proficient with POS systems. You'll be responsible for maintaining high standards of cleanliness and organization, while also engaging with customers to enhance their experience. Join a vibrant team where your contributions will directly impact the success of catering services and customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• 3+ months of guest service experience preferred.

Responsibilities

• Oversee catering operations and manage food preparation.
• Direct communication with customers and staff for catering orders.
• Schedule drivers and assign delivery tasks.

Skills

Guest Service

Communication Skills

Basic Math Skills

MS Office Proficiency

POS Systems

Education

High School Diploma or Equivalent

Tools

POS Systems

Job description

Join to apply for the Catering Supervisor role at Corner Bakery.

Description

The Catering Supervisor oversees the entire catering operations at one of our units. Responsibilities include catering order taking, driver scheduling, catering production and preparation, and maintaining cleanliness and organization within the catering department. The role involves direct communication with outside customers and guests daily. Additionally, the Catering Supervisor supervises food preparation, presentation, and service, working closely with catering and retail staff as well as restaurant managers.

Essential Functions

• Taking and modifying orders over the phone using POS systems
• Entering online orders into POS
• Resolving customer concerns with managerial approval
• Assigning delivery tasks to catering employees
• Preparing baked goods and food items
• Assembling catering food in baskets, trays, and bowls
• Making deliveries by vehicle or foot
• Preparing breakfast and lunch
• Cleaning up and trash disposal
• Distributing tips daily
• Executing catering sales initiatives such as customer callbacks, menu drops, community event coordination, food tastings, and territory canvassing
• Performing expo duties, cashiering, dishwashing, and line cooking as needed

Highlighted Tasks

• Maintaining attractive FOH displays and condiment stations
• Checking bathrooms and busing tables
• Preparing food to specifications and order requests
• Managing cash flow and financial transactions accurately
• Organizing and preparing food for delivery to guests

Requirements

• High school diploma or equivalent, or in progress
• Ability to complete CBC driver training, pass MVR screening, and maintain a valid driver's license with insurance
• State Foodhandler card/ServSafe certification as applicable
• Preferably at least 3 months of guest service experience in restaurant or retail environments
• Proficiency in MS Office and POS systems
• Strong guest service and communication skills
• Ability to read, write, and speak English fluently
• Basic math skills (addition, subtraction, multiplication, division)

Additional Info

We are an Equal Opportunity / E-Verify Employer, following all Ban the Box and Fair Chance hiring laws.

Preferred Qualifications

• Experience in Food & Restaurant industries

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Restaurants