Catering Services Lead: Events & Operations

Aramark; Cleveland (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

Aramark in Cleveland, OH, is seeking a Catering Services Worker Lead to supervise catering operations and support event planning across central and satellite locations. This role ensures brand standards are met and safety is prioritized.

You will assist with event booking, menu costing, and pricing, and participate in training programs for staff while coordinating with internal departments and client teams to deliver successful events.

Qualifications

• Minimum of two years operational experience in a hotel/banquet setting required.
• Prior experience with booking of events preferred.

Responsibilities

• Directly supervise catering operations including staff coordination, setup, service and breakdown of events.
• Booking of events, selecting and costing menu items, and pricing as needed.
• Assists with hiring, discipline, and performance reviews.
• Coordinates activities with other internal departments; interfaces with vendors and client teams.
• Facilitates external customer relations; represents Aramark and the client at meetings and events.
• Ensures sanitation, organization and safety standards using checklists and supervision.
• Participates in catering training programs and helps develop training for hourly staff.
• Aids in implementing Aramark OpX Catering initiatives and guidelines.

Skills

Operational experience

Event booking experience

Job description

Aramark in Cleveland, OH, is seeking a Catering Services Worker Lead to supervise catering operations and support event planning across central and satellite locations. This role ensures brand standards are met and safety is prioritized.

You will assist with event booking, menu costing, and pricing, and participate in training programs for staff while coordinating with internal departments and client teams to deliver successful events.