Catering Sales Manager

Loews Hotels & Co; Los Angeles (CA); On-site; USD 74,000 - 92,000; Full time

Benefits offered by this job

Competitive health & wellness benefits

401(k) & company match

Paid Sick Days, Vacation, and Holidays

Paid Bereavement

Paid Pet Bereavement

Training & Development opportunities,

Tuition Reimbursement

Pet Insurance

Team Member Hotel Rates

Transportation perks

Complimentary meals in Team Member Caf

Job summary

Loews Hollywood Hotel in Los Angeles seeks a proactive Catering Sales Manager to own the full sales cycle from prospecting to event execution, building strong client relationships and driving revenue.

You will coordinate and service booked events, design experiences with the culinary team, and collaborate with Brand/PR to maintain online presence; strong hospitality background required.

Qualifications

• Minimum 1 year of experience in sales, event execution or related experience, preferably in the hospitality industry.
• Bachelor's degree in Business, Hospitality Management or equivalent experience, preferred.
• Knowledge of hotel operations.
• Proficient Microsoft Office Suite; Delphi experience preferred.
• Ability to stand, sit, walk, reach, and lift/pull/push 35+ pounds regularly.

Responsibilities

• Respond promptly to incoming leads and actively prospect for new catering opportunities.
• Plan, coordinate, and service all booked catering events, ensuring flawless execution.
• Conduct site visits and design experiences that convert prospects into loyal clients.
• Collaborate with the Director of Meetings & Events to implement annual catering strategies, including promotions and sales blitzes.
• Partner with Culinary and Food & Beverage teams to create customized menus that elevate the guest experience.
• Maintain and optimize third-party website presence in partnership with Brand and PR teams.
• Prepare and distribute Banquet Event Orders, resumes, and other documentation to ensure operational efficiency.
• Schedule and lead pre- and post-convention meetings, providing exceptional client support.
• Encourage rebooking by discussing future event plans and soliciting feedback through Meeting Planner Surveys.

Skills

Sales experience

Event planning

Hospitality knowledge

Relationship building

Time management

Education

Bachelor's degree in Business or Hospitality Management

Tools

Delphi

Microsoft Office Suite

Job description

Loews Hollywood Hotel offers careers at the iconic corner of Hollywood and Highland. Team members create guest experiences in the heart of Los Angeles with upscale amenities, walkable attractions and a lively setting that blends energy, style and entertainment.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits
• 401(k) & company match
• Paid Sick Days, Vacation, and Holidays
• Paid Bereavement
• Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more
• Transportation perks
• Complimentary meals in Team Member Café while working

Benefits are subject to eligibility and may vary by position.

What We’re Looking For

A proactive and results-driven Catering Sales Manager who will champion our catering business and deliver exceptional experiences for every client. In this role, you’ll own the full sales cycle, from prospecting and lead generation to event execution, while building strong relationships that drive revenue and repeat business. Your creativity and strategic mindset will help shape catering initiatives that set us apart in the market.

Who You Are

• Relationship Builder: You create meaningful connections and foster trust with clients and colleagues.
• Innovative Thinker: You approach challenges with curiosity and craft creative solutions.
• Organized Multitasker: You manage time and priorities with precision and confidence.
• Natural Leader: You take initiative and guide conversations with professionalism.
• Collaborative Partner: You thrive in a dynamic, fast-paced environment and inspire teamwork.

Veterans and military spouses are encouraged to apply.

What You’ll Do

• Respond promptly to incoming leads and actively prospect for new catering opportunities.
• Plan, coordinate, and service all booked catering events, ensuring flawless execution.
• Conduct site visits and design experiences that convert prospects into loyal clients.
• Collaborate with the Director of Meetings & Events to implement annual catering strategies, including promotions and sales blitzes.
• Partner with Culinary and Food & Beverage teams to create customized menus that elevate the guest experience.
• Maintain and optimize third-party website presence in partnership with Brand and PR teams.
• Block space effectively in Delphi to maximize revenue, following property policies.
• Prepare and distribute Banquet Event Orders, resumes, and other documentation to ensure operational efficiency.
• Schedule and lead pre- and post-convention meetings, providing exceptional client support.
• Encourage rebooking by discussing future event plans and soliciting feedback through Meeting Planner Surveys.
• Partner with the Financial Service Center to ensure accurate credit and billing processes.
• Participate in internal meetings and contribute to special projects as assigned.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Your Qualifications Include

• Minimum 1 year of experience in sales, event execution or related experience, preferably in the hospitality industry, preferred.
• Bachelor's degree in Business, Hospitality Management or equivalent experience, preferred.
• Knowledge of hotel operations.
• Proficient Microsoft Office Suite, Delphi experience preferred.
• Ability to stand, sit, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift.

Salary range for this position, based on experience, is $73,600.00 to $92,000.00.

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.