Catering Sales & Events Manager - Hospitality Growth

Seagate; Delray Beach (FL); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

The Seagate Hotel, Gold and Beach Club in Delray Beach, FL is seeking a Social Catering Sales Manager who will grow event and catering sales with hospitality sales acumen and a passion for delivering exceptional guest experiences.

You will lead sales goals, marketing plans, and catering operations, coordinating with culinary and banquet teams to deliver flawless events, build client relationships, and drive revenue.

Formación

• Two or more years of experience in hospitality catering or events, preferably in high-volume country club catering.
• Knowledge of sales techniques with strong closing and negotiating skills.
• Comfortable with site inspections and client presentations.
• Strong planning, organizing, and creative event presentation skills.
• Excellent leadership, communication, and team management abilities.

Responsabilidades

• Revenue Growth: Drive daily operations of the Catering Department to achieve high levels of customer satisfaction and service quality and foster strong relationships with staff and members.
• Goal Setting: Establish event and sales goals for the department, develop strategies to meet these goals through relationship building, networking, advertising, and marketing.
• Event Planning: Collaborate with department heads to create a diverse and engaging calendar of events for membership and manage referral relationships and grassroots sales.
• Forecasting & Budgeting: Skilled in monthly forecasting and the annual budget process and submit reports to the Director of Sales & Marketing and other designated personnel.
• Marketing: Develop and execute effective marketing plans to generate catering events and revenue.
• Market Analysis: Identify industry trends, research competitors’ offerings, and use insights to develop and refine business plans.
• Opportunity Evaluation: Assess each event and catering business opportunity to maximize relationship-building and revenue while exceeding customer expectations.
• Inquiry Management: Handle all inquiries promptly (within 24 hours) and manage client interactions to ensure satisfaction.
• Event Management: Work with The Seagate Hotel, Golf and Beach Club to manage conventions, meetings, and incentives, ensuring client satisfaction and profitability.
• Contract Review: Review contracted services to ensure they contribute to profitability.
• Innovative Planning: Develop and implement creative event setups, menus, and functions in collaboration with the Director of Culinary.
• Coordination: Conduct weekly Food and Beverage meetings, review BEO information with the Director of Culinary, F&B Director, and Director of Banquets and Events.
• Execution Oversight: Work closely with the banquet department on operations and event execution, provide direction, and evaluate alternatives as needed.
• Documentation: Complete all pre-event documentation for processing and distribution to relevant departments.
• Guest Retention: Maintain a record of long‑term clients and consistently book repeat business.
• Industry Engagement: Participate in industry organizations (e.g., NACE, MPI), trade shows, and community activities to stay informed and create booking opportunities.
• Technical Coordination: Work with the IT department to secure and manage Audio/Visual equipment for events and operate it as a profit center.
• Vendor Relations: Collaborate with outside vendors to ensure client satisfaction and build strong relationships with equipment distributors, food purveyors, and special events companies.
• Staff Scheduling: Prepare work and annual leave schedules within budget and industry guidelines.
• Client Tours: Conduct club tours and entertain potential clients following company policies.
• Correspondence Monitoring: Ensure all correspondence adheres to club and corporate policies and procedures.
• Guest Relations: Address and resolve guest complaints to ensure satisfaction.
• Reporting: Provide necessary information for the Director of Sales' monthly report to owners.

Conocimientos

Sales skills

Closing

Negotiation

Planning

Organizing

Event presentation

Leadership

Communication

Team management

Educación

Associate degree or higher in Hotel and Restaurant Management

Herramientas

Microsoft Office

CI/TY

Excel

LightSpeed

Descripción del empleo

The Seagate Hotel, Gold and Beach Club in Delray Beach, FL is seeking a Social Catering Sales Manager who will grow event and catering sales with hospitality sales acumen and a passion for delivering exceptional guest experiences.

You will lead sales goals, marketing plans, and catering operations, coordinating with culinary and banquet teams to deliver flawless events, build client relationships, and drive revenue.