Catering Sales Administrative Assistant

Hilton Mystic; Madison (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Madison Beach Hotel is seeking a Catering Administrative Assistant who is organized, energetic, personable, and excited to contribute to a luxury hospitality environment.

Join our catering team to provide administrative support from planning through guest departure, ensuring events run smoothly and details are flawlessly executed.

The role requires strong communication, multitasking, and computer skills, plus prior hospitality or event experience preferred.

Qualifications

• Highly organized and detail-oriented.
• Excellent written and verbal communication.
• Ability to manage multiple priorities and deadlines.
• Confident communicating with guests, clients, and team members.
• Strong computer and administrative skills.
• Takes initiative and works without being asked.
• Understands that small details matter for guest experiences.
• Hospitality, catering, event planning, or administrative experience preferred.

Responsibilities

• Provide administrative support to Catering and Events team.
• Assist with Banquet Event Orders and distribute updated event information.
• Create event guest rooming lists.
• Experience with hotel PMS systems is important.
• Track changes and communicate updates clearly.
• Assist with billing, deposits, purchase orders, and other admin tasks.

Skills

Highly organized

Detail-oriented

Excellent communication

Multitasking

Guest communication

Computer skills

Initiative

Attention to detail

Hospitality experience

Tools

Hotel PMS systems

Job description

Make Every Event Exceptional - Before the Guests Even Arrive

We are looking for a Catering Administrative Assistant who is organized, energetic, personable, and excited to be part of a luxury hospitality environment. This is a fantastic opportunity for someone who loves the details, and takes pride in making sure everything behind the scenes runs seamlessly.

What You'll Do

As a key member of our Catering team, you will provide administrative and organizational support to help ensure our events are flawlessly executed from the initial planning stages through the final guest departure.

Your responsibilities will include:

• Provide administrative support to the Catering and Events team
• Assist with preparing Banquet Event Orders and distributing updated event information to the appropriate departments
• Responsible for creating event guest rooming lists.
• Experience with hotel PMS systems is important
• Track changes and updates to events and ensure information is communicated clearly and promptly
• Assist with billing, deposits, purchase orders, and other administrative functions as needed

The Ideal Candidate

We're looking for someone who:

• Is highly organized and naturally detail-oriented
• Has excellent written and verbal communication skills
• Is comfortable managing multiple priorities and deadlines
• Is confident communicating with guests, clients, and fellow team members
• Has strong computer and administrative skills
• Takes initiative and doesn't wait to be asked what needs to be done
• Understands that the little details can make a big difference
• Has previous hospitality, catering, event planning, or administrative experience preferred

If you're someone who loves organization, and gets satisfaction from seeing all the details come together perfectly,we'd love to meet you.

Join the Madison Beach Hotel team and help turn great events into unforgettable experiences.

Distinctive Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.