Catering Program Lead for Campus Events & Growth

The University of Wisconsin-Milwaukee; Milwaukee (WI); On-site; USD 75,000 - 86,000; Full time

Job summary

The University of Wisconsin-Milwaukee seeks an Assistant Director of Catering to lead the 20/20 Catering program, partnering with academic units, administrative departments, student organizations, and external clients to deliver high-quality event experiences on campus.

You will supervise two Catering Coordinators, manage budgets and vendor contracts, and drive service excellence, safety, and customer satisfaction across all catered events.

Qualifications

• Associate's degree or comparable work experience.
• Three (3) years proven leadership experience in campus catering, event operations, or a similar hospitality environment.
• Strong knowledge of food and beverage operations, menu development, and service standards.
• Excellent organizational, problem-solving, and communication skills.
• Ability to manage budgets, forecast sales, and drive revenue growth.
• Valid Driver's License and ability to qualify to drive state vehicles.

Responsibilities

• Provide vision and leadership to continuously elevate the 20/20 Catering program, positioning it as the preferred catering provider for UW‑Milwaukee events.
• Develop and implement strategies to increase catering engagement, revenue, and client retention through service innovation and menu development.
• Analyze historical data, trends, and client feedback to identify opportunities for program enhancement and operational efficiencies.
• Collaborate with Dining & Retail leadership, culinary teams, and campus partners to reflect current industry trends and campus needs.

Skills

Leadership

Budgeting

Event operations

Food safety

Communication

Education

Associate's degree

Bachelor's degree in culinary field

Job description

The University of Wisconsin-Milwaukee seeks an Assistant Director of Catering to lead the 20/20 Catering program, partnering with academic units, administrative departments, student organizations, and external clients to deliver high-quality event experiences on campus.

You will supervise two Catering Coordinators, manage budgets and vendor contracts, and drive service excellence, safety, and customer satisfaction across all catered events.